Alyssa Capistrano

Parts Administrator at The Peelle Company Ltd
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Contact Information
Location
Canada, CA
Languages
  • Tagalog Limited working proficiency
  • English Full professional proficiency

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Experience

    • Canada
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Parts Administrator
      • Aug 2022 - Present

      - Accurately entered all parts purchase orders received via email, phone, and fax - Prepared quotes, proformas, commercial invoices, and RMA's while answering product and job questions, and upsold when necessary - Effectively communicated with the Purchasing and Accounting departments to order products and provide data for daily invoicing - Followed up daily with any customs delays to keep lag times to a minimum - Responsible for filing export documents with the CERS - Scheduled shipping carriers for timely pick-up of outgoing orders and sales materials Show less

    • Canada
    • Furniture
    • 1 - 100 Employee
    • Inside Sales Coordinator
      • Jan 2021 - Jul 2022

      - Involved in the entire sales process: order entry, production, shipping, payment, and any closing paperwork - Maintained over 10+ Canadian accounts and acquired 15+ U.S. accounts in under 1 year with the organization - Responsible for inbound and outbound call and e-mail management, while assisting the outbound sales team with quotes, pricing, product information, etc. - Assisted in training new hires for success with the organization - Drafted and prepared several (300+ words) company announcements for both the inside and outside sales team Show less

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Scheduling and Administrative Coordinator - Erin Mills Lodge Long Term Care
      • Mar 2020 - Oct 2020

      - Responsible for scheduling 25+ nursing staff, and ensured all 3 residential units had the correct number of staff to patient ratio - Created a weekly schedule for nursing staff while also in charge of approving or denying any time off requests - Managed office inventory and organized any catering needs - Maintained the petty cash balance and completed cash transactions per staff or resident requests - Monitored and updated financial reports and collected outstanding payments - Facilitated meetings with residents’ families to complete necessary documents and applications for Long Term living Show less

    • Scheduling Coordinator - The Village of Erin Meadows
      • Mar 2019 - Mar 2020

      - Responsible for scheduling 35+ nursing staff, and ensured all 6 residential units had the correct number of staff to patient ratio - Created a weekly schedule for nursing staff while also in charge of approving or denying any time off requests - Assisted the hiring team by conducting reference checks and creating job postings - Completed bi-weekly payroll for 35+ nursing staff - Guided weekly tours (groups of 7+) of the facility to prospective families

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • May 2017 - May 2020

      - Worked in a team to serve meals and beverages to the Starbucks standard - Onboarded and trained new baristas on customer service requirements - Achieved ‘Employee of the Month’ within 1 year with the organization - Worked in a team to serve meals and beverages to the Starbucks standard - Onboarded and trained new baristas on customer service requirements - Achieved ‘Employee of the Month’ within 1 year with the organization

    • Sales Associate
      • Oct 2016 - Sep 2017

      - Achieved personal sales goals of over $170/week, and continuously maintained a weekly position in ‘Top 5’ sales ranking - Delivered a positive customer experience while conducting product recommendations, tutorials and upselling - Achieved personal sales goals of over $170/week, and continuously maintained a weekly position in ‘Top 5’ sales ranking - Delivered a positive customer experience while conducting product recommendations, tutorials and upselling

Education

  • University of Guelph-Humber
    Bachelor’s Degree, Media studies
    2015 - 2018
  • Humber College
    Diploma, Journalism - Print & Broadcast
    2011 - 2014

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