Experience

Garrett Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Farm Manager

  • Mar 2022 - Present

  As a part of KAP GIA, I dedicate my time managing our farm and ranch accounts ensuring that our customers are provided the best service and coverage.

• Customer Service Specialist

  • May 2016 - Present

  Serviced all of the agency's farm and ranch accounts. Gained immense knowledge of the industry and the insurance coverage available.

• Billing Specialist

  • Oct 2015 - Present

  • Unlock main entrance door at time of opening • Check any voice mails customers leave • Check the drop box for any payments left by customers • Greet customers that come in to the office • Make payments for customers that call or visit the office • Send faxes to the appropriate agent in the office • Redirect phone calls to the appropriate agent in the office • Create labels for mailing purposes • Correct any returned mail received • Assist customers with any billing… Show more • Unlock main entrance door at time of opening • Check any voice mails customers leave • Check the drop box for any payments left by customers • Greet customers that come in to the office • Make payments for customers that call or visit the office • Send faxes to the appropriate agent in the office • Redirect phone calls to the appropriate agent in the office • Create labels for mailing purposes • Correct any returned mail received • Assist customers with any billing inquiries they may have • Scan all mail into the computer system and sort appropriately



Brew Dawgz Grille & Ale

• Kerrville, TX

• Waitress/Bartender

  • Jan 2015 - Oct 2015

  • Welcomed and seated customers as they arrived • Thanked costumers as they left • Provided menus and information about menu items • Served drinks and took orders • Relayed orders to the kitchen • Served food as it arrived • Cleaned the tables and the floors • Restocked any low inventory • Provided customers with their checks and took payments Bartender • Welcomed and greeted guests who came to the bar • Engaged guests in conversation • Maintained the… Show more • Welcomed and seated customers as they arrived • Thanked costumers as they left • Provided menus and information about menu items • Served drinks and took orders • Relayed orders to the kitchen • Served food as it arrived • Cleaned the tables and the floors • Restocked any low inventory • Provided customers with their checks and took payments Bartender • Welcomed and greeted guests who came to the bar • Engaged guests in conversation • Maintained the cleanliness of the bar area, as well as glasses and utensils • Took food and beverage orders from guests • Maintained appropriate stock levels for the bar • Restocked the bar when necessary • Poured beverages for servers • Monitored the intake of alcohol by the guests • Took money from costumers and processed all card payments Show less • Welcomed and seated customers as they arrived • Thanked costumers as they left • Provided menus and information about menu items • Served drinks and took orders • Relayed orders to the kitchen • Served food as it arrived • Cleaned the tables and the floors • Restocked any low inventory • Provided customers with their checks and took payments Bartender • Welcomed and greeted guests who came to the bar • Engaged guests in conversation • Maintained the… Show more • Welcomed and seated customers as they arrived • Thanked costumers as they left • Provided menus and information about menu items • Served drinks and took orders • Relayed orders to the kitchen • Served food as it arrived • Cleaned the tables and the floors • Restocked any low inventory • Provided customers with their checks and took payments Bartender • Welcomed and greeted guests who came to the bar • Engaged guests in conversation • Maintained the cleanliness of the bar area, as well as glasses and utensils • Took food and beverage orders from guests • Maintained appropriate stock levels for the bar • Restocked the bar when necessary • Poured beverages for servers • Monitored the intake of alcohol by the guests • Took money from costumers and processed all card payments Show less



Pier 1

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2014 - Mar 2015

  • Opened new inventory and recorded what inventory was received • Labeled inventory • Put new inventory in the stock room, as well as on the sales floor • Retrieved orders ready for pick up • Located available items in the stock room • Manned the register and checked out customers • Assisted customers with any questions or help they needed • Rearranged floor models according to season • Opened new inventory and recorded what inventory was received • Labeled inventory • Put new inventory in the stock room, as well as on the sales floor • Retrieved orders ready for pick up • Located available items in the stock room • Manned the register and checked out customers • Assisted customers with any questions or help they needed • Rearranged floor models according to season



Nationwide

• Insurance
• 700 & Above Employee

• Administrative Assistant

  • Sep 2011 - May 2012

  • Answered phone calls when assistance was needed • Scanned all insurance paperwork into the computer system • Made online insurance payments for customers • Filed all payment receipts • Decorated the office during holidays • Wrote/mailed thank you cards and business promotion cards to customers • Assisted customers with acquired customer service skills • Developed a strong knowledge of computer fundamentals • Answered phone calls when assistance was needed • Scanned all insurance paperwork into the computer system • Made online insurance payments for customers • Filed all payment receipts • Decorated the office during holidays • Wrote/mailed thank you cards and business promotion cards to customers • Assisted customers with acquired customer service skills • Developed a strong knowledge of computer fundamentals