Experience

Hills Dry Goods

• Canada
• Retail
• 1 - 100 Employee

• Sales Associate

  • May 2023 - Present

  In this role, I am responsible for handling and selling merchandise to shoppers, providing excellent customer service, and ensuring an aesthetically pleasing shopping environment. In this role, I am responsible for handling and selling merchandise to shoppers, providing excellent customer service, and ensuring an aesthetically pleasing shopping environment.



Toronto Metropolitan University

• Canada
• Higher Education
• 700 & Above Employee

• Facilitator

  • Mar 2023 - May 2023

  In this role, I facilitated both individual and collaborative design thinking workshops for potential TMU students, for groups ranging in size from 15-200. In this role, I facilitated both individual and collaborative design thinking workshops for potential TMU students, for groups ranging in size from 15-200.



Jacked Up Coffee

• Canada
• Restaurants

• Barista

  • Mar 2022 - Apr 2023

  Jacked Up Coffee is a small, family-owned business with a few locations throughout the Greater Toronto Area. I am responsible for customer service, crafting and serving high-quality beverages to order, quality control of espresso, and equipment maintenance. Jacked Up Coffee is a small, family-owned business with a few locations throughout the Greater Toronto Area. I am responsible for customer service, crafting and serving high-quality beverages to order, quality control of espresso, and equipment maintenance.



Page One Cafe

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Barista

  • Nov 2019 - Oct 2022

  Page One Café is a popular independent café and bar in downtown Toronto. I was responsible for opening operations and supplies ordering alongside customer service and beverage crafting. Working here throughout the Ontario lockdowns inspired me to foster a positive customer experience during dark times. Page One Café is a popular independent café and bar in downtown Toronto. I was responsible for opening operations and supplies ordering alongside customer service and beverage crafting. Working here throughout the Ontario lockdowns inspired me to foster a positive customer experience during dark times.



Lumine Coffee Inc.

• Vancouver, British Columbia, Canada

• Head Barista & Communications Assistant

  • Nov 2021 - Aug 2022

  Lumine is an award-nominated, up-and-coming independent bakery & café in Vancouver’s Kitsilano neighborhood. While managing customer service, coffee quality, and equipment maintenance, I oversaw onboarding and developed a training program for new team members. As a communications assistant, I visited local roasters on-site to develop wholesale relationships, determine our product assortment, and write promotional materials benefitting both Lumine and our wholesale partners. Lumine is an award-nominated, up-and-coming independent bakery & café in Vancouver’s Kitsilano neighborhood. While managing customer service, coffee quality, and equipment maintenance, I oversaw onboarding and developed a training program for new team members. As a communications assistant, I visited local roasters on-site to develop wholesale relationships, determine our product assortment, and write promotional materials benefitting both Lumine and our wholesale partners.



Camp Hatikvah

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Summer Camp Counselor

  • Jun 2019 - Aug 2019

  Camp Hatikvah is a sleepaway summer camp for children aged 7-15. While my primary responsibility was a close supervisory role over kids aged 13-14, I also took on projects in program development and educational delivery. The nature of my position allowed me to develop close working relationships with both my coworkers and those under my supervision. Camp Hatikvah is a sleepaway summer camp for children aged 7-15. While my primary responsibility was a close supervisory role over kids aged 13-14, I also took on projects in program development and educational delivery. The nature of my position allowed me to develop close working relationships with both my coworkers and those under my supervision.



Be Fresh

• Canada
• Food & Beverages
• 1 - 100 Employee

• Senior Barista

  • Aug 2016 - Jun 2019

  At Be Fresh Café, I was responsible for customer service, beverage quality, and onboarding and training of new team members. Additionally, I designed new seasonal menus with creative product offerings. At Be Fresh Café, I was responsible for customer service, beverage quality, and onboarding and training of new team members. Additionally, I designed new seasonal menus with creative product offerings.