Experience

Rampf Molds

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Sales Support Associate

  • Jun 2021 - Present

  As a Sales Support Associate, I excel in efficiently managing order processing and tracking, ensuring timely deliveries, and providing exceptional customer service. My keen attention to detail and strong organizational skills enable me to streamline operations all while enhancing customer satisfaction and transparency. Beyond sales support, I also thrive in the digital landscape, leading social media efforts in our US headquarters. Leveraging my creativity and strategic approach along with our team, we have successfully engaged our audience, increased brand visibility, and driven meaningful interactions with potential and existing customers. I take pride in being a versatile professional, adept at multitasking and adapting to dynamic environments. With a passion for customer-centric solutions and a flair for marketing innovation, I am committed to contributing to Rampf's continued success and growth. I had the incredible opportunity to spearhead the planning and execution of our much-anticipated annual Mold School Seminar. Hosted in person, for the first time since COVID-19. This event is designed to empower our customers with essential knowledge on mold care, enhancing their expertise and maximizing the longevity of their molds. I collaborated with internal teams to identify crucial topics and create a seamless and impactful experience for our attendees. We created engaging workshops and sessions to foster meaningful discussions and address specific challenges faced by our customers. Our seminar presented an ample networking opportunity for our customers to connect with peers and build a supportive community amongst not only themselves but, with our team. We actively gathered feedback to continuously improve future seminars and tailor them to our customer's expectations. Our Mold School was met with overwhelmingly positive feedback and attendees expressed their gratitude for the experiences and knowledge they gained. Show less



ElectraComm Services, Inc.

• Office Manager

  • Feb 2015 - Jun 2022

  As Office Manager, I played a pivotal role in streamlining crucial business functions. From overseeing payroll, Human Resources, and compliance matters to efficiently handling license and document management., I ensured seamless operations and regulatory adherence. Additionally, I managed financial operations, meticulously handling accounts payable and receivable, and skillfully navigating tax filings.

• Receptionist

  • Apr 2013 - Feb 2015



Greenbriar Veterinary Hospital & Luxury Pet Resort

• United States
• Veterinary Services
• 1 - 100 Employee

• Front Desk Receptionist

  • Oct 2012 - Apr 2013

  While still maintaining duties as a Call Center Associate, I was promoted to Front Desk Receptionist where I warmly welcomed customers and their pets, expertly checking them in for appointments in both grooming and boarding while also settling their pets in comfortably upon drop-off. Handling various administrative tasks, including appointment scheduling and ensuring proper vaccine history for the safety of all of our boarding guests.

• Call Center Associate

  • Apr 2012 - Oct 2012

  My responsibilities included efficiently answering and directing phone calls, scheduling boarding and grooming reservations, and requesting vaccine history to ensure the well-being of our clients' beloved pets. My passion for delivering top-notch experience ensured that every customer felt valued and satisfied with their pets' visits to Greenbriar.