IT Helpdesk Technician

• Jun 2018 - Present

Babysitter

• Dec 2014 - Present

Provides attentive care to children of all ages. Maintains schedules, diets, and discipline in accordance to parents’ specifications. Ensures mental and emotional growth and stability through educating and stimulating activities fit for children’s current age ranges. Administers basic medical care when necessary. Promotes general hygienic well-being through good-health practices. Organizes and cleans household for clients as needed. Provides attentive care to children of all ages. Maintains schedules, diets, and discipline in accordance to parents’ specifications. Ensures mental and emotional growth and stability through educating and stimulating activities fit for children’s current age ranges. Administers basic medical care when necessary. Promotes general hygienic well-being through good-health practices. Organizes and cleans household for clients as needed.

Asset Management Intern

• May 2017 - Jun 2018

Performs under IT Asset Management Analysts. Maintains central repository of new and existing software licenses for compliance and cost optimization. Provides feedback to streamline existing software licensing process to allow for more efficient ticket handling. Organizes information in Software Asset Management system to address budgeting, software compliance, software inventory, cost, and contracts. Represents ITAM team in crucial interdepartmental projects such as branch openings, closings, and mergers. Monitors and records hardware assets throughout the product’s lifecycle utilizing the ServiceNow platform. Participates in hardware acquisitions throughout the entirety of Hancock Whitney’s acquisition of FNBC. Works closely with Desktop Support Technicians to provide Hancock Whitney employees with clean, fully-functional new or used hardware assets. Show less

Cashier

• Dec 2013 - Oct 2015

Provided outstanding customer service to any and all customers. Maintained cleanliness and organization around/at registers. Handled currency in physical and electronic forms. Provided inventory help when needed. Performed brief but respectful and courteous transaction with customers. Upheld standard practices and procedures as requested by management. Provided outstanding customer service to any and all customers. Maintained cleanliness and organization around/at registers. Handled currency in physical and electronic forms. Provided inventory help when needed. Performed brief but respectful and courteous transaction with customers. Upheld standard practices and procedures as requested by management.