Experience

Design Wright Studios

• Design Services

• Customer Service Specialist

  • Mar 2020 - Present



Minhnuyet Hardy Interiors

• Project Management + Procurement

  • Feb 2017 - Present

  • Manage procurement process through purchase orders,invoices, job scheduling, installation and follow up• Create client project proposals, presentations, invoices• Designer; fabric, furniture and other material selections for projects• Maintain sample and resource library of fabric, finish, flooring,inventory and other material samples• Attend client meetings, measure projects, create CAD floorplans and elevations• Communicate with vendors, contractors and clients based on project needs



Atlanta Luxury Rentals

• United States
• Hospitality
• 1 - 100 Employee

• Graphic Design Support

  • Feb 2017 - May 2018

  • Website management; create and maintain website, upload new properties and edit current properties with updated information and photography



Crosby Design Group

• United States
• Design Services
• 1 - 100 Employee

• Interior Designer

  • Apr 2015 - Jan 2017

  • Procurement and specification of FFE on various commercial and residential projects• Specification of fixtures and finishes for residential homes and town homes varying from mid to high end• Participate in buyer appointments to specify custom homes for clients• Install commercial multi-family and model home projects• Prepare presentation boards for clients ranging from small residential projects to large commercial properties



City Collection

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Service Manager

  • Feb 2013 - Dec 2014

  • Guide clients in meeting their various design needs from selection, ordering, and shipping of products • Attend High Point Market twice a year assisting in design and set-up of showroom; manage customer service interaction and follow-up to new and current clients• Manage inventory and distribution of samples and client requests • Organize client records and catalogs to provide necessary tools and updates with regards to the line• Market research to expand the brand and expose design markets to a new high-end contemporary line• Social media management; maintain a relevant online presence in appropriate social media formats• Schematic design and drawings for prospective furniture models and design ideas



August Avery

• Design

• Intern

  • Jun 2012 - Aug 2012

  • Marketing research; Explore various high-end furniture retail markets in the Southeast to expand the business • Reception; Answer phone calls and assist clients in meeting their various needs from shipping to ordering of products • Assist designers/clients in design decisions with knowledge of the showroom pieces



The Capital Room

• United States
• Financial Services
• 1 - 100 Employee

• Cocktail Waitress/Server

  • Nov 2011 - Jun 2012

  • Experience with communication skills in face-paced environment ensuring customer satisfaction at all times• Serve drinks/appetizers to customers with knowledge of various wines, beers, and specialty drinks• Serve/cater private parties • Assist in new hire training



Casa Mia Restaurant

• United Kingdom
• 1 - 100 Employee

• Server/Hostess

  • Apr 2010 - Sep 2011

  • Gained excellent experience working in a high-demand, fast paced environment serving up to 40 customers at any given time• Managed reservations, wait times, and ensured customer satisfaction as head hostess of restaurant• Worked wine bar serving drinks/appetizers to customers with knowledge of various wines and specialty drinks • Assisted in new hire training