Alyssa Hano

Lead Cabana Desk and Call Center Representative at Malibu Jack's Indoor Theme Park
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Lead Cabana Desk and Call Center Representative
      • Aug 2021 - Present

      · Lead staff through training and ensuring break times were taken · Plan, book, and organize special events in our facility such as birthday parties, group gatherings, and school field trips · Supervise events up to 800+ guests and ensure their safety · Stay up to date on sending reservation emails and confirmation phone calls · Interact with customers from varying backgrounds and dispute concerns via in-person or telephone · Handle money in various forms · Prepare paperwork and events for incoming staff

  • All About Kids- Crestwood
    • Crestwood, Kentucky, United States
    • Special Event Assistant
      • Aug 2018 - Aug 2021

      · Lead special events such as birthday parties and summer day camps · Help plan activities and make schedules for each upcoming week with events coordinator · Ensure safety of all children in the facility by supervising all activities and enforcing rules · Marketing and business promotion at local events · Communicate with parents about child’s well-being and behavior · Lead special events such as birthday parties and summer day camps · Help plan activities and make schedules for each upcoming week with events coordinator · Ensure safety of all children in the facility by supervising all activities and enforcing rules · Marketing and business promotion at local events · Communicate with parents about child’s well-being and behavior

Education

  • University of Kentucky
    2019 - 2022

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