Alyssa Hano
Lead Cabana Desk and Call Center Representative at Malibu Jack's Indoor Theme Park- Claim this Profile
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Bio
Experience
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Malibu Jack's Indoor Theme Park
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United States
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Entertainment Providers
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1 - 100 Employee
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Lead Cabana Desk and Call Center Representative
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Aug 2021 - Present
· Lead staff through training and ensuring break times were taken · Plan, book, and organize special events in our facility such as birthday parties, group gatherings, and school field trips · Supervise events up to 800+ guests and ensure their safety · Stay up to date on sending reservation emails and confirmation phone calls · Interact with customers from varying backgrounds and dispute concerns via in-person or telephone · Handle money in various forms · Prepare paperwork and events for incoming staff
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All About Kids- Crestwood
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Crestwood, Kentucky, United States
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Special Event Assistant
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Aug 2018 - Aug 2021
· Lead special events such as birthday parties and summer day camps · Help plan activities and make schedules for each upcoming week with events coordinator · Ensure safety of all children in the facility by supervising all activities and enforcing rules · Marketing and business promotion at local events · Communicate with parents about child’s well-being and behavior · Lead special events such as birthday parties and summer day camps · Help plan activities and make schedules for each upcoming week with events coordinator · Ensure safety of all children in the facility by supervising all activities and enforcing rules · Marketing and business promotion at local events · Communicate with parents about child’s well-being and behavior
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Education
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University of Kentucky