Volunteer Engagement Program Manager

• Apr 2022 - Present

Director Of Operations

• Jan 2020 - Apr 2022

As the Director of Operations, I am a key member of the senior management team within the organization. I assist in major areas such as: Internal Operations: Manage our in-house production process - creating Fleece & Thank You (F&TY) blanket kits, ensuring: all meet quality standards, there are enough to fulfill events, e-commerce orders, and community events. This includes making sure all returning blankets undergo our quality control process and are HyClean certified prior to hospital… Show more As the Director of Operations, I am a key member of the senior management team within the organization. I assist in major areas such as: Internal Operations: Manage our in-house production process - creating Fleece & Thank You (F&TY) blanket kits, ensuring: all meet quality standards, there are enough to fulfill events, e-commerce orders, and community events. This includes making sure all returning blankets undergo our quality control process and are HyClean certified prior to hospital deliveries. Program Management: Oversee F&TY Blanket Event process. This includes collaborating with team members to identify process improvements and conduct implementation efforts for a seamless experience. Lead/assist with managing/booking an average of 300+ blanket events and e-commerce orders per year. Project Management/Event Planning - Manage and lead annual F&TY events/fundraisers and other projects that are scheduled out for each fiscal year by the Executive Director and myself. This includes our annual Golf Outing and Make a Blanket Day events where hundreds of community members come together to make thousands of blankets in-person, remotely, or both, to support children in hospitals! Strategic Planning: Responsible for keeping the team and board of directors on track with key projects and tasks related to our 5 year strategic plan. Communications: Lead our internal and external communication efforts. Manage all social platforms by creating and publishing content to engage with our F&TY community. Work with PR team to develop stories around current events and initiatives at F&TY to secure media coverage. Leadership: Supervise 3-5 team members that make up our Warehouse Cutting team, Volunteer and Warehouse Coordinators, and communication interns as needed. I also train and oversee our group of F&TY Student Organization Leaders at U of M, MSU, GVSU, WMU, and Wayne State that help us lead blanket events at their respective universities.

Director of Project Mangement & Communications

• Apr 2018 - Jan 2020

Project Manager/Account Executive

• Dec 2017 - Apr 2018

As an AE/PM I managed the production of the Color & Trim digital and print resources to assist Ford/Lincoln dealers in the U.S. I was responsible for creating and communicating all project plans and schedules with the internal/agency team to ensure the project life cycle was on pace. The team consisted of print producers, product specialists, art directors, copywriters and traffic coordinators. I also managed client, vendor, and partner relationships on a project level - meeting with such… Show more As an AE/PM I managed the production of the Color & Trim digital and print resources to assist Ford/Lincoln dealers in the U.S. I was responsible for creating and communicating all project plans and schedules with the internal/agency team to ensure the project life cycle was on pace. The team consisted of print producers, product specialists, art directors, copywriters and traffic coordinators. I also managed client, vendor, and partner relationships on a project level - meeting with such parties on bi-weekly and a monthly basis.

Junior Project Manager

• Jan 2017 - Dec 2017

As a Junior PM, I managed the development of Model Year Change Over (MYCO) vehicle websites for Ford of Canada (ford.ca). I collaborated with product specialists, art directors, account executives, content authors and clients to meet client expectations and deadlines. To execute projects, I created and managed content maintenance tickets through JIRA and UHUB to ensure websites are up-to-date. Along with that I implemented, communicated, and maintained project plans and status reports… Show more As a Junior PM, I managed the development of Model Year Change Over (MYCO) vehicle websites for Ford of Canada (ford.ca). I collaborated with product specialists, art directors, account executives, content authors and clients to meet client expectations and deadlines. To execute projects, I created and managed content maintenance tickets through JIRA and UHUB to ensure websites are up-to-date. Along with that I implemented, communicated, and maintained project plans and status reports with all project members involved as well as the clients.

Talent Gateway Intern; Talent Gateway Ambassador Liaison

• Sep 2014 - Dec 2016

Assisted in the design and implementation of the Talent Gateway, which is a campus-wide, innovative program, that supports students in preparing for the changing world of work. Created various marketing content pieces such as flyers and a 24 page Resource Guide, designed to help students navigate valuable campus resources and programs. Demonstrated project management skills in order to coordinate the creation of two marketing videos to help promote the program… Show more Assisted in the design and implementation of the Talent Gateway, which is a campus-wide, innovative program, that supports students in preparing for the changing world of work. Created various marketing content pieces such as flyers and a 24 page Resource Guide, designed to help students navigate valuable campus resources and programs. Demonstrated project management skills in order to coordinate the creation of two marketing videos to help promote the program. Supervised and work with seven Talent Ambassadors (student, peer mentors) to make sure they are on task and can provide assistance to them if they have any questions or concerns. Led 2 online, webinar interviews with Provost Kate Davy and Mike Pieronek to be viewed through the Talent Gateway Online Community. Created content for online modules within the Talent Gateway Online Community. Show less Assisted in the design and implementation of the Talent Gateway, which is a campus-wide, innovative program, that supports students in preparing for the changing world of work. Created various marketing content pieces such as flyers and a 24 page Resource Guide, designed to help students navigate valuable campus resources and programs. Demonstrated project management skills in order to coordinate the creation of two marketing videos to help promote the program… Show more Assisted in the design and implementation of the Talent Gateway, which is a campus-wide, innovative program, that supports students in preparing for the changing world of work. Created various marketing content pieces such as flyers and a 24 page Resource Guide, designed to help students navigate valuable campus resources and programs. Demonstrated project management skills in order to coordinate the creation of two marketing videos to help promote the program. Supervised and work with seven Talent Ambassadors (student, peer mentors) to make sure they are on task and can provide assistance to them if they have any questions or concerns. Led 2 online, webinar interviews with Provost Kate Davy and Mike Pieronek to be viewed through the Talent Gateway Online Community. Created content for online modules within the Talent Gateway Online Community. Show less

Project Management Intern

• Jun 2016 - Aug 2016

• Provided support to the Project Management team to enable projects be delivered within defined scope, schedule and cost requirements. • Performed daily task assignments in relation to the ongoing maintenance of existing websites and other digital properties. • Coordinated administrative details of projects and operations. • Assisted project manager on Warrior’s in Pink Social Channel Integrations project by creating timelines, leading meetings, and documenting action items for the… Show more • Provided support to the Project Management team to enable projects be delivered within defined scope, schedule and cost requirements. • Performed daily task assignments in relation to the ongoing maintenance of existing websites and other digital properties. • Coordinated administrative details of projects and operations. • Assisted project manager on Warrior’s in Pink Social Channel Integrations project by creating timelines, leading meetings, and documenting action items for the project team. • Served as the Project Manager for the intern team project to deliver an advertising campaign for Purina Farms. Show less • Provided support to the Project Management team to enable projects be delivered within defined scope, schedule and cost requirements. • Performed daily task assignments in relation to the ongoing maintenance of existing websites and other digital properties. • Coordinated administrative details of projects and operations. • Assisted project manager on Warrior’s in Pink Social Channel Integrations project by creating timelines, leading meetings, and documenting action items for the… Show more • Provided support to the Project Management team to enable projects be delivered within defined scope, schedule and cost requirements. • Performed daily task assignments in relation to the ongoing maintenance of existing websites and other digital properties. • Coordinated administrative details of projects and operations. • Assisted project manager on Warrior’s in Pink Social Channel Integrations project by creating timelines, leading meetings, and documenting action items for the project team. • Served as the Project Manager for the intern team project to deliver an advertising campaign for Purina Farms. Show less

In-Shop Sales Associate

• May 2013 - Dec 2014

• Assisted customers in the shop and at the register to ensure quick and efficient customer service. • Served as the Leader on the sandwich line to ensure that customer orders were filled accurately. • Assisted with “opening shifts” to prepare the store before working hours. • Assisted customers in the shop and at the register to ensure quick and efficient customer service. • Served as the Leader on the sandwich line to ensure that customer orders were filled accurately. • Assisted with “opening shifts” to prepare the store before working hours.