Alyssa De La Fuente

Operations Director / Transaction Coordinator, REALTOR® at AZ Palmer Properties
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Contact Information
us****@****om
(386) 825-5501
Location
Scottsdale, Arizona, United States, US

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Credentials

  • Real Estate Agent
    Arizona School of Real Estate & Business
    Oct, 2020
    - Nov, 2024
  • Cvent Supplier Network
    Cvent
    Jun, 2020
    - Nov, 2024

Experience

  • Palmer Properties
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Operations Director / Transaction Coordinator, REALTOR®
      • Jul 2020 - Present

      Manage contracts throughout the selling and buying process.Responsible for completing escrow paperwork, scheduling repairs and inspections, and making sure offers and counteroffers are approved. Ensure all documents are filed on time, arrange for closing procedures, enter client information into the database, follow-up with customers after the sale, and perform other tasks as needed. Oversee curation of newsletters and marketing materials on social media platforms such as Instagram, LinkedIn, Facebook, Twitter, YouTube and kvCORE.

  • HPN Global
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Director, Sourcing Operations
      • Oct 2011 - Mar 2020

      Established and strengthened industry relations by conducting partnership calls with partners of all levels: on-property, convention & visitors bureaus (CVB), cruise, national and global Sales Managers.Collaborated with industry partners to create HPN-exclusive promotions and incentives to incentivize clients and drive revenue.Enhanced production methods and improved employee motivation to maximize team productivity.Aided senior leadership during executive decision-making process by generating daily, weekly and monthly reports to provide data for consideration of corrective actions and improvements.Oversaw hiring, training and development of multi-level employees for Sourcing Operations Coordinator, Sourcing Operations Specialist and Senior Sourcing Operations Specialists positions.Defined and documented operational procedures, using updated SOPs to provide thorough and comprehensive training for all Sourcing Operations Coordinators and corporate staff.Conducted New Sales Associate Orientation to foster a knowledgeable foundation of corporate processes and policies.Represented the company at domestic and international tradeshows, educating industry partners on the HPN Global brand and networking with potential clients/industry partners.Managed sales calls/presentations and off-site events with industry partners and maintained company-wide calendar of events.Systems management such as: Working with developers on all proprietary RFP System enhancements and updates ( all design, testing and implementation) and implementation of HPN Global's use of the Cvent Supplier Network and company-wide training.Assisted in the planning of HPN Global's Annual Partner Conference, specifically the sponsorship aspect including selling items on sponsorship prospectus, negotiating terms of sponsorship agreements, preparing agreement and completing that process by gathering all necessary logos, slides, videos, etc. to ensure all HPN deliverables are met.

Education

  • The University of Toledo
    2006 - 2008

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