Alyssa Anderson
Guest Services Associate at Silver Bay YMCA Conference and Family Retreat Center- Claim this Profile
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Bio
Experience
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Silver Bay YMCA Conference and Family Retreat Center
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United States
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Hospitality
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1 - 100 Employee
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Guest Services Associate
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Jun 2023 - Present
Facilitate check-in and check-out processes for guests, resolve guest issues, reserve and manage hotel rooms available for guest use, communicate between departments to ensure guest needs are met. Facilitate check-in and check-out processes for guests, resolve guest issues, reserve and manage hotel rooms available for guest use, communicate between departments to ensure guest needs are met.
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Outreach Officer
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Mar 2020 - Apr 2022
Created an outreach initiative and a diversity, equity, and inclusion plan with other board members to support and assist underrepresented minority competitors and volunteers. Organized and communicated with over 400 volunteers to run a well-staffed competition day. Reached out to external competition organizers to provide support to the state-wide Science Olympiad organization and broaden our club’s impact. Organized and led workshops for competitors and coaches as a liaison between our board and competing teams to answer questions and run a smooth competition. Planned accessible social events for a large group of people to encourage team bonding among members. Show less
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Event Supervisor
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Sep 2018 - Mar 2020
Wrote comprehensive exams and answer keys to evaluate knowledge of specific scientific topics. Trained and led volunteers to grade tests and interact with competitors smoothly and efficiently. Supervised test rooms of high school and middle school students to maintain a safe and secure competition.
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YMCA of the Rockies
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Hospitality
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100 - 200 Employee
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Food Service Team Member
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May 2019 - Aug 2019
Followed food safety regulations while preparing and serving food in a fast-paced environment. Maintained prep room organization to ensure a sufficient quantity of food was prepared. Communicated effectively between various areas of food service to uphold a high standard of efficiency, safety, and customer satisfaction. Followed food safety regulations while preparing and serving food in a fast-paced environment. Maintained prep room organization to ensure a sufficient quantity of food was prepared. Communicated effectively between various areas of food service to uphold a high standard of efficiency, safety, and customer satisfaction.
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University of Michigan Undergraduate Research Opportunity Program
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United States
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Research Services
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1 - 100 Employee
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Research Assistant
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Oct 2018 - Apr 2019
Researched lysosomal membrane proteins to investigate lysosomal storage diseases and neurodegenerative diseases. Applied laboratory protocols to accurately and consistently perform detailed experiments and measure results. Observed necessary safety precautions to cultivate a safe laboratory work environment. Researched lysosomal membrane proteins to investigate lysosomal storage diseases and neurodegenerative diseases. Applied laboratory protocols to accurately and consistently perform detailed experiments and measure results. Observed necessary safety precautions to cultivate a safe laboratory work environment.
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Chick-fil-A-Franchise
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United States
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Restaurants
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700 & Above Employee
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Front of House Team Member
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Apr 2018 - Jan 2019
Provided customer service by taking and serving orders to maintain a quick speed of service. Resolved mistakes in a respectful manner through adequate conversation with customers and superiors. Provided customer service by taking and serving orders to maintain a quick speed of service. Resolved mistakes in a respectful manner through adequate conversation with customers and superiors.
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Camp Instructor
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Jun 2016 - Jun 2016
Taught kids in 5th-7th grades about science-related topics to introduce them to science. Developed lessons and activities to keep the students interested in daily topics. Communicated with other volunteers to effectively engage students. Taught kids in 5th-7th grades about science-related topics to introduce them to science. Developed lessons and activities to keep the students interested in daily topics. Communicated with other volunteers to effectively engage students.
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Education
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University of Michigan
Bachelor of Science - BS, Computer Science -
West Ottawa High School Campus
High School Diploma