Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Commercial Processor

  • Jun 2013 - Present

  Sheboygan, Wisconsin Area As a Commercial Processor I am responsible for entering quote information into the system, processing the renewal policies of the existing policies and making changes to existing policies. Along with each of the previously listed transactions, there is some calculation of premiums that get completed manually. I frequently work with Underwriters to make changes and answer questions about quotes and existing policies. I also answer phone calls to provide customer service to agents and insureds. I… Show more As a Commercial Processor I am responsible for entering quote information into the system, processing the renewal policies of the existing policies and making changes to existing policies. Along with each of the previously listed transactions, there is some calculation of premiums that get completed manually. I frequently work with Underwriters to make changes and answer questions about quotes and existing policies. I also answer phone calls to provide customer service to agents and insureds. I answer questions, make changes or find someone else available to help with a given question when I am unable to.

• Services Department Intern

  • May 2011 - Jun 2013

  Sheboygan, Wisconsin Area As one of the Service Department Interns I had the responsibility to complete various duties. I worked as part of a team to open and process payments in the Cashroom, provided relief at Switchboard and the Reception Desk, helped assemble policies, assist with multiple tasks in the Mail Room, organized and oversaw a company wide event and helped with special mailing projects. Over the past years I was assigned some special projects that included filing and inventory projects, along with… Show more As one of the Service Department Interns I had the responsibility to complete various duties. I worked as part of a team to open and process payments in the Cashroom, provided relief at Switchboard and the Reception Desk, helped assemble policies, assist with multiple tasks in the Mail Room, organized and oversaw a company wide event and helped with special mailing projects. Over the past years I was assigned some special projects that included filing and inventory projects, along with compiling and organizing information into spreadsheets.



Plymouth Rock Camping Resort

• Store Employee/Front Office Employee

  • May 2010 - Jun 2011

  Plymouth, Wisconsin As a store clerk I completed inventory, ordered and stocked products. I also held the position of cashier and assisted the customers with their questions and concerns. As cashier I was responsible for the closing and opening duties. That would include opening the store in the morning and locking the store at night, balancing the cash drawer and securing the money in the store safe at closing. I also provided relief for the front office. In the front office I was responsible for answering phones… Show more As a store clerk I completed inventory, ordered and stocked products. I also held the position of cashier and assisted the customers with their questions and concerns. As cashier I was responsible for the closing and opening duties. That would include opening the store in the morning and locking the store at night, balancing the cash drawer and securing the money in the store safe at closing. I also provided relief for the front office. In the front office I was responsible for answering phones to address customer questions and make reservations. I was responsible for checking guests in and completing registration documentation. Show less



Quiznos

• United States
• Restaurants
• 700 & Above Employee

• Sub Preparer/Cashier

  • Sep 2007 - Aug 2009

  Plymouth, Wisconsin As an employee of Quiznos I was responsible for food preparation, serving, customer service, operating the cash register and was shift lead. Customer service duties included answering the phone, taking call in orders, responding to customer questions and concerns. As shift lead I assisted coworkers and followed opening and closing procedures. Opening and closing duties included food preparation area setup or removal, balancing the cash drawer and maintaining the store cleanliness. My… Show more As an employee of Quiznos I was responsible for food preparation, serving, customer service, operating the cash register and was shift lead. Customer service duties included answering the phone, taking call in orders, responding to customer questions and concerns. As shift lead I assisted coworkers and followed opening and closing procedures. Opening and closing duties included food preparation area setup or removal, balancing the cash drawer and maintaining the store cleanliness. My position at Quiznos was eliminated due to the store closing in 2009 Show less