Alyssa Diede

Assistant Store Manager at Miette Confiserie & Patisserie
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Contact Information
us****@****om
(386) 825-5501
Location
San Leandro, California, United States, US
Languages
  • Mandarin Native or bilingual proficiency
  • French Limited working proficiency
  • English Native or bilingual proficiency
  • American Sign Langauge Elementary proficiency

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Credentials

  • Food handler's certificate
    -

Experience

    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant Store Manager
      • Nov 2021 - Present

      • Supervise and train staff• Collaborate with team leads on setting and achieving team-specific goals• Manage inventory and special orders• Display merchandise to maximize purchasing appeal• Interact with customers and resolve complaints or grievances • Supervise and train staff• Collaborate with team leads on setting and achieving team-specific goals• Manage inventory and special orders• Display merchandise to maximize purchasing appeal• Interact with customers and resolve complaints or grievances

    • Office Administrator
      • Nov 2020 - Dec 2021

      • Manage sales orders, invoices, freights, inventory, and packing lists.• Process e-commerce orders on Wayfair, Amazon, Bison, Collectic Home and Overstock.• Coordinate Phone orders from retailers with carriers. • Prepares, posts, verifies, and records payments and transactions related to accounts receivable. • Manage sales orders, invoices, freights, inventory, and packing lists.• Process e-commerce orders on Wayfair, Amazon, Bison, Collectic Home and Overstock.• Coordinate Phone orders from retailers with carriers. • Prepares, posts, verifies, and records payments and transactions related to accounts receivable.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Barista
      • Jan 2019 - Apr 2020

      • Knowledge on 3rd wave coffees and dialing in espresso.• Experienced in using/cleaning manual espresso machines and making latte arts.• Experienced in using V60s and making pour over coffees.• Responsible for opening/closing the store, cash handling and making deposits. • Knowledge on 3rd wave coffees and dialing in espresso.• Experienced in using/cleaning manual espresso machines and making latte arts.• Experienced in using V60s and making pour over coffees.• Responsible for opening/closing the store, cash handling and making deposits.

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Front of House Associate
      • Apr 2018 - Jan 2019

      • Provide top-notch customer service.• Experienced in using/cleaning manual espresso machines and making latte arts.• Knowledge on all product information.• Experienced in working the stand at the Ferry Building Farmer's Market. • Provide top-notch customer service.• Experienced in using/cleaning manual espresso machines and making latte arts.• Knowledge on all product information.• Experienced in working the stand at the Ferry Building Farmer's Market.

    • United States
    • Musicians
    • 1 - 100 Employee
    • Office Manager
      • Mar 2017 - Mar 2018

      • Monitor daily lessons and schedules to ensure that the school runs smoothly.• Oversee and delegate responsibilities to office assistants. • Plan and organize meetings, events and school activities on/off-site.• Assist teachers with lesson preparations and/or any other lesson-related projects. • Collect payment on MBO and update tuition records each month.• Assist the Director with hiring, creating school newsletter and marketing campaigns. • Monitor daily lessons and schedules to ensure that the school runs smoothly.• Oversee and delegate responsibilities to office assistants. • Plan and organize meetings, events and school activities on/off-site.• Assist teachers with lesson preparations and/or any other lesson-related projects. • Collect payment on MBO and update tuition records each month.• Assist the Director with hiring, creating school newsletter and marketing campaigns.

    • United States
    • Retail
    • 400 - 500 Employee
    • Shift Lead
      • Sep 2015 - Aug 2016

      • Provide timely, positive and constructive feedback to Team Members present during a shift.• Oversee stations and delegate tasks to all Team Members present during a shift.• Administer break schedule for all Team Members present during a shift.• Assist management with training and development of new and current Team Members. • Provide timely, positive and constructive feedback to Team Members present during a shift.• Oversee stations and delegate tasks to all Team Members present during a shift.• Administer break schedule for all Team Members present during a shift.• Assist management with training and development of new and current Team Members.

    • Shift Lead
      • May 2014 - Sep 2015

      • Responsible for financial transactions, training new employees and supervise a team of coworkers.• Make simple savory items such as sandwiches, soups and salads.• Experience in local food events such as Ferry Building farmer’s market. • Responsible for financial transactions, training new employees and supervise a team of coworkers.• Make simple savory items such as sandwiches, soups and salads.• Experience in local food events such as Ferry Building farmer’s market.

Education

  • San Francisco State University
    Bachelor of Arts - BA, French Language and Literature
    2010 - 2015
  • San Francisco State University
    Bachelor of Arts - BA, Industrial Arts
    2010 - 2015
  • City College of San Francisco
    Certificate, Small Business Administration/Management
    2017 - 2017
  • City College of San Francisco
    American Sign Language (ASL), A
    2017 - 2018
  • Berkeley City College
    American Sign Language (ASL), A
    2018 - 2019
  • Ohlone College
    American Sign Language (ASL)
    2020 - 2023

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