Alyssa Diede
Assistant Store Manager at Miette Confiserie & Patisserie- Claim this Profile
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Mandarin Native or bilingual proficiency
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French Limited working proficiency
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English Native or bilingual proficiency
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American Sign Langauge Elementary proficiency
Topline Score
Bio
Credentials
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Food handler's certificate
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Experience
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Miette Confiserie & Patisserie
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Food and Beverage Services
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1 - 100 Employee
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Assistant Store Manager
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Nov 2021 - Present
• Supervise and train staff• Collaborate with team leads on setting and achieving team-specific goals• Manage inventory and special orders• Display merchandise to maximize purchasing appeal• Interact with customers and resolve complaints or grievances • Supervise and train staff• Collaborate with team leads on setting and achieving team-specific goals• Manage inventory and special orders• Display merchandise to maximize purchasing appeal• Interact with customers and resolve complaints or grievances
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Office Administrator
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Nov 2020 - Dec 2021
• Manage sales orders, invoices, freights, inventory, and packing lists.• Process e-commerce orders on Wayfair, Amazon, Bison, Collectic Home and Overstock.• Coordinate Phone orders from retailers with carriers. • Prepares, posts, verifies, and records payments and transactions related to accounts receivable. • Manage sales orders, invoices, freights, inventory, and packing lists.• Process e-commerce orders on Wayfair, Amazon, Bison, Collectic Home and Overstock.• Coordinate Phone orders from retailers with carriers. • Prepares, posts, verifies, and records payments and transactions related to accounts receivable.
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Ritual Coffee Roasters
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United States
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Food and Beverage Services
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1 - 100 Employee
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Barista
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Jan 2019 - Apr 2020
• Knowledge on 3rd wave coffees and dialing in espresso.• Experienced in using/cleaning manual espresso machines and making latte arts.• Experienced in using V60s and making pour over coffees.• Responsible for opening/closing the store, cash handling and making deposits. • Knowledge on 3rd wave coffees and dialing in espresso.• Experienced in using/cleaning manual espresso machines and making latte arts.• Experienced in using V60s and making pour over coffees.• Responsible for opening/closing the store, cash handling and making deposits.
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Craftsman and Wolves
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United States
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Food & Beverages
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1 - 100 Employee
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Front of House Associate
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Apr 2018 - Jan 2019
• Provide top-notch customer service.• Experienced in using/cleaning manual espresso machines and making latte arts.• Knowledge on all product information.• Experienced in working the stand at the Ferry Building Farmer's Market. • Provide top-notch customer service.• Experienced in using/cleaning manual espresso machines and making latte arts.• Knowledge on all product information.• Experienced in working the stand at the Ferry Building Farmer's Market.
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AMABILE SCHOOL OF MUSIC
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United States
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Musicians
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1 - 100 Employee
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Office Manager
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Mar 2017 - Mar 2018
• Monitor daily lessons and schedules to ensure that the school runs smoothly.• Oversee and delegate responsibilities to office assistants. • Plan and organize meetings, events and school activities on/off-site.• Assist teachers with lesson preparations and/or any other lesson-related projects. • Collect payment on MBO and update tuition records each month.• Assist the Director with hiring, creating school newsletter and marketing campaigns. • Monitor daily lessons and schedules to ensure that the school runs smoothly.• Oversee and delegate responsibilities to office assistants. • Plan and organize meetings, events and school activities on/off-site.• Assist teachers with lesson preparations and/or any other lesson-related projects. • Collect payment on MBO and update tuition records each month.• Assist the Director with hiring, creating school newsletter and marketing campaigns.
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Philz Coffee
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United States
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Retail
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400 - 500 Employee
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Shift Lead
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Sep 2015 - Aug 2016
• Provide timely, positive and constructive feedback to Team Members present during a shift.• Oversee stations and delegate tasks to all Team Members present during a shift.• Administer break schedule for all Team Members present during a shift.• Assist management with training and development of new and current Team Members. • Provide timely, positive and constructive feedback to Team Members present during a shift.• Oversee stations and delegate tasks to all Team Members present during a shift.• Administer break schedule for all Team Members present during a shift.• Assist management with training and development of new and current Team Members.
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Shift Lead
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May 2014 - Sep 2015
• Responsible for financial transactions, training new employees and supervise a team of coworkers.• Make simple savory items such as sandwiches, soups and salads.• Experience in local food events such as Ferry Building farmer’s market. • Responsible for financial transactions, training new employees and supervise a team of coworkers.• Make simple savory items such as sandwiches, soups and salads.• Experience in local food events such as Ferry Building farmer’s market.
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Education
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San Francisco State University
Bachelor of Arts - BA, French Language and Literature -
San Francisco State University
Bachelor of Arts - BA, Industrial Arts -
City College of San Francisco
Certificate, Small Business Administration/Management -
City College of San Francisco
American Sign Language (ASL), A -
Berkeley City College
American Sign Language (ASL), A -
Ohlone College
American Sign Language (ASL)