Alyssa Cortez

Guest Service Agent at Atlantis Hawaii
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Contact Information
us****@****om
(386) 825-5501
Location
Honolulu, Hawaii, United States, US
Languages
  • Japanese Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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Experience

  • Atlantis Hawaii
    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Guest Service Agent
      • Aug 2019 - Present

      Booked cruise and submarine reservations with travel agents and guestsAnswered customer inquiries in English and JapaneseHandled money transactions Organized contacts, documents, dietary restrictions, events, ticketsEscorted hotel guests to Atlantis Pier and Kiosk via Atlantis Adventures TrolleyGreeted guests, checked in guests, and distributed tickets

    • Guest Service Agent
      • Jun 2019 - Jul 2019

      Answered customer inquiries in English and JapaneseHandled money transactionsEscorted hotel guests to Atlantis Pier and Kiosk via Atlantis Adventures Trolley

  • Hawaii Pacific University
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Center for Academic Success at HPU
      • Mar 2020 - May 2020

Education

  • Hawaii Pacific University
    Bachelor of Business Administration - BBA, Hospitality and Tourism Management
    2019 - 2023
  • Waipahu High School
    High School Diploma, Academy of Professional and Public Services
    2015 - 2019

Community

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