Experience

Touch Associates

• United Kingdom
• Events Services
• 1 - 100 Employee

• Delegate Manager

  • Jan 2022 - Present



Impact XM

• United States
• Events Services
• 200 - 300 Employee

• Senior Convention Planner

  • Jan 2018 - Jul 2020

• Convention Planner

  • Jan 2017 - Dec 2017

  -Communicates with Convention Management, Housing Bureaus, Associations, Hotels and other entities to secure and manage multi-room "housing blocks" of sleeping rooms and registration/badge needs, as well as meeting spaces and support services during convention activities.-Plans the scope of the conference activities, including time(s), location(s) and cost(s).-Maintains schedule of key program dates.-Builds housing and registration websites to collect key attendee information.-Reports on attendee and housing status to client on regular basis.-Manages changes to client requests.-Coordinates and manages payment process for housing blocks, including creation of Master Bill with hotels, payments using Impact credit cards and/or working with client for direct client payment.-Acts as liaison between the meeting facility and the planners who work for associations, businesses and governments.-Records financial information in Impact XM systems in a clear and timely manner.-Reviews/reconciles event bills and credit card statements; approves payment. Show less

• Meeting and Event Coordinator

  • Mar 2015 - Dec 2016

  - Assists in the planning and implementation of conventions, meetings, events, training programs and trade show activity.- Provides scheduling updates and rooming lists to assigned projects. - Builds registration websites for each event requiring housing. - Manages issues, questions and problems that arise between the assigned accommodation site(s) and client. - Maintains relationships with preferred vendors.- Assists in selection of meeting/event site and inspects to determine site suitability. - Negotiates hotel contracts for lodging, meeting space, audio/visual and food/beverage to meet approved budgets. Show less



All Towne Realty

• Real Estate Salesperson

  • Nov 2014 - Dec 2019



SW Consulting

• Brick, New Jersey

• Event Assistant

  • May 2012 - Sep 2014

  -Helped manage fundraising events for NJ Senators, Assembleymen, and Governor. -Stuffed 1000+ invitations within 24 hours -Made phone calls confirming attendance -Checked guests into events -Managed registration desks -Put together and handed out all giveaways -Bartended -Served Food -Set-up and organized the raffle table -Ensured all guests were having a good time and events were operating smoothly -Helped manage fundraising events for NJ Senators, Assembleymen, and Governor. -Stuffed 1000+ invitations within 24 hours -Made phone calls confirming attendance -Checked guests into events -Managed registration desks -Put together and handed out all giveaways -Bartended -Served Food -Set-up and organized the raffle table -Ensured all guests were having a good time and events were operating smoothly



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Agent

  • Oct 2013 - Aug 2014

  Check-in/out guests, warmly greet guests, answer phone calls, run and perform daily reports, maintain a pbx hotline log, reservations, communicate with all other departments Check-in/out guests, warmly greet guests, answer phone calls, run and perform daily reports, maintain a pbx hotline log, reservations, communicate with all other departments



Merchants Overseas, Inc

• United States
• Wholesale
• 1 - 100 Employee

• Receptionist

  • Nov 2011 - May 2012

  -used company's data entry system to input purchase orders -checked and corrected company purchase orders and billing reports -answered phones, took messages, mailed invoices, filed paperwork -used company's data entry system to input purchase orders -checked and corrected company purchase orders and billing reports -answered phones, took messages, mailed invoices, filed paperwork



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Intern

  • Mar 2011 - May 2011

  -Housekeeping: cleaned rooms and worked in the laundry room for one week. After the first week, I acted as a Housekeeping Supervisor and inspected rooms and stocked the carts and caddies the second week. -Front Desk: checked guests in/out within 2 minutes, performed "bucket" checks, printed daily reports, answered phones, and made reservations. Night Audit reports. -Kitchen: prep work for banquet functions and the in-house restaurant, practiced HAACP principles and followed standardized recipes. -Banquets:followed set up and instructions on a Banquet Event Order, served food, details silverware, folded banquet napkins, and performed the function of Maitre'd one day. Show less