Experience

Cowtan & Tout

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Account Representative

  • Oct 2019 - Present

  ● Develop and manage strong relationships within our 700 client database ● Generate over $5 million in yearly sales, meeting sales goals for multiple consecutive years ● Implemented a client follow up strategy resulting in an increase in finalizing orders and meeting sales goals ● Train new employees on client relationship management and advanced product knowledge ● Develop company-wide onboarding training and documentation ● Restructured the accounting credit system to increase workplace efficiency ● Oversaw the process of account adjustments to ensure account balances and invoices are current ● Manage multiple six-figure accounts, facilitating the increase of customer spend year over year ● Produce quotes and contracts factoring in inventory availability, possible lead time, and price validity ● Monitored customer buying trends and market conditions to adjust strategies and achieve sales goals ● Resolve customer complaints and strategized resolutions for any logistical or financial issues to ensure customer satisfaction Show less



Seton Hall University

• United States
• Higher Education
• 700 & Above Employee

• University Center/Bethany Hall - Building Assistant/EventStaff

  • Jan 2017 - May 2019

  Provided event services to the University community by coordinating floor plan set ups, managing audio or visual requests, and ensured that building protocols were being followed.

• Student Activities Board - Event Coordinator (Director of Martketing)

  • Jan 2016 - May 2019

  Oversaw the successful planning, management and execution of over 100 campus-wide events per academic year. . Worked on different marketing campaigns to increase event attendance and relaunched the social media accounts to create a larger brand awareness on campus. Led the restructuring and rebranding of the Winter Formal event which led to lower costs and increased popularity/attendance. The Winter Formal is now an annual event still following the ideas I originally implemented.



JCC MetroWest

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Design Intern

  • Jan 2018 - May 2018

  Assisted with social media campaigns and design projects. Assisted with social media campaigns and design projects.



InterContinental New York Barclay

• United States
• Hospitality
• 1 - 100 Employee

• Social Media and Sustainability Intern

  • Jun 2017 - Jul 2017

  Designed print and digital materials that went on their social media and was used around the hotel. A large focus was supporting the hotel's work to follow the UN Sustainability Goals by photographing their different efforts such as their rooftop garden. With my background in graphic design, I was responsible for designing the jar label that was used on the hotel's home grown honey. If you visit, you'll find that they still use the same design to this day. Designed print and digital materials that went on their social media and was used around the hotel. A large focus was supporting the hotel's work to follow the UN Sustainability Goals by photographing their different efforts such as their rooftop garden. With my background in graphic design, I was responsible for designing the jar label that was used on the hotel's home grown honey. If you visit, you'll find that they still use the same design to this day.