Experience

Intercom

• United States
• Software Development
• 700 & Above Employee

• Customer Support Enablement Specialist

  • Aug 2022 - Present

• Customer Support Specialist Tier 2

  • Mar 2021 - Aug 2022

• Customer Support Specialist

  • Aug 2018 - Feb 2021



Brandwell Ireland Ltd

• Ireland

• Purchasing Administrator

  • Sep 2017 - Jul 2018



Peggy C Boutique

• Blackrock

• Fashion Buying Intern

  • Apr 2016 - Sep 2017

  My role varied from sales and customer service to assisting the boutique owner in sourcing new brands for the store. I have attended trade shows and studios to help select ranges for the boutique. I research brands that appeal to our customer profile and are exclusive to Peggy C Boutique. My role varied from sales and customer service to assisting the boutique owner in sourcing new brands for the store. I have attended trade shows and studios to help select ranges for the boutique. I research brands that appeal to our customer profile and are exclusive to Peggy C Boutique.



Arnotts

• Ireland
• Retail
• 200 - 300 Employee

• Brand Specialist

  • Sep 2015 - Sep 2017

  In addition to working in the Ladies Fashion Department, I have completed two secondment positions in both administration and brand management. I repeatedly supported the Personal Shopping Department in the capacity of their administrative assistant and as a personal shopper with some repeat clients. In addition to working in the Ladies Fashion Department, I have completed two secondment positions in both administration and brand management. I repeatedly supported the Personal Shopping Department in the capacity of their administrative assistant and as a personal shopper with some repeat clients.



Judy Gilroy, RSVP Magazine

• Assistant Stylist

  • Oct 2016 - Oct 2016



Irish Fashion Exposure, Clara Halpin

• Assistant Stylist

  • Sep 2016 - Sep 2016



Sinead Keenan

• Assistant Stylist

  • Sep 2016 - Sep 2016



Irish Fashion Collective, Catherine Condell

• Ireland

• Assistant Stylist

  • Apr 2016 - Apr 2016



Kerry Fashion Week

• County Kerry, Ireland

• Fashion Intern

  • Mar 2016 - Mar 2016

  Worked as a fashion intern at the 2016 Kerry Fashion Week Industry Awards. This entailed administrative support with the shows running order. Organisation of the backstage area with the apparel and garments for the show. Assisting the designers style the models. Facilitating the models during the fashion show. Liaising with the event's sponsors and compiling the goody bags. Worked as a fashion intern at the 2016 Kerry Fashion Week Industry Awards. This entailed administrative support with the shows running order. Organisation of the backstage area with the apparel and garments for the show. Assisting the designers style the models. Facilitating the models during the fashion show. Liaising with the event's sponsors and compiling the goody bags.



Karen Millen

• Retail
• 200 - 300 Employee

• Fashion Stylist

  • Dec 2012 - Sep 2015

  Providing exceptional customer service. Conducting personal styling and shopping appointments. Building lasting relationships to ensure repeat business. Assisting stylists in pulling stock for magazine and photo-shoots, television and public appearances. Listed as a press contact for for the brand. Key holder. Responsible for opening and closing the store. Managing retail operations and daily administrative reports. Team training. Providing exceptional customer service. Conducting personal styling and shopping appointments. Building lasting relationships to ensure repeat business. Assisting stylists in pulling stock for magazine and photo-shoots, television and public appearances. Listed as a press contact for for the brand. Key holder. Responsible for opening and closing the store. Managing retail operations and daily administrative reports. Team training.