Youth Program Manager

• Jun 2023 - Present

Qualified Behavioral Health Specialist

• Feb 2022 - Jun 2023

• Implement behavior modification programs to change or reduce maladaptive behavior through techniques including negative and positive reinforcement, imposing environmental limitations, goal setting, and conditioning. • Liaise with clients verbally and in written correspondence alongside understanding and leveraging various support systems available in the community. • Guide and train others to apply effective behavior management techniques to improve clients’ behavior patterns. • Acquire information about clients through interviews, observation, and tests and maintain the confidentiality of records relating to the client's treatment. • Monitor, evaluate, and record client progress according to measurable goals mentioned in the treatment and care plan. • Prepare and update all required treatment records and reports and guide clients on practical therapeutic exercises integrated with Cognitive Behavior Therapy. • Coordinate with adults and children in community settings, at residential facilities, and within homes to gain patient trust and boost remedy measures and therapy sessions. • Use Integrity and professionalism in documenting patient information, progress notes, and treatment plans. Show less

PRE4CLE Community Outreach and Engagement Specialist

• Oct 2019 - Feb 2022

• Engaged in developing, implementing, and refining recruitment and outreach strategies to meet ambitious goals outlined in the PRE4CLE Plan that helps families find high-quality preschools and access top-notch education. • Designed overall recruitment implementation plan—including deliverables, timelines, volunteer structure, and outcome measurements to ensure seamless flow of operations. • Collaborated with PRE4CLE partnering providers to increase recruitment capacity and ensure the adoption of best practices within preschool programs. • Developed and implemented PRE4CLE's recruitment drive to engage families during critical enrollment periods throughout the year, including planning and implementing recruitment events and attending events in the community. • Coordinated and implemented various community engagement activities and assisted in preparing work plans, reports, success stories, and other deliverables. Show less

Program Manager-YouthBuild

• Feb 2015 - Jun 2019

• Contributed to organization effectiveness by developing, implementing, and providing over-site of the YouthBuild workforce construction training program that served young adults ages 18-24 and was funded by the Department of Labor (DOL).• Oversaw the Cuyahoga County Public Library ASPIRE program and partnership. • Established and maintained positive working relationships with staff, classroom tutors, interns, ASPIRE personnel, and community partners. • Researched and assisted with grant proposals in collaboration with the agency’s grant writer, which resulted in securing over $300,000 in additional funding. • Performed data entry and entered, monitored, and tracked performance outcomes into multiple database systems within the organization, YouthBuild USA, and the DOL.• Tracked, interpreted, and reported all TABE assessments per organization, program, and grant guidelines resulting in 78% literacy/numeracy attainment.• Developed and maintained up-to-date curriculum guides and syllabi for structured enrollment classes/cohorts, including troubleshooting and updating as needed, resulting in an 85% student retention. • Met and/or exceeded program enrollment goals and outcomes that assisted in securing additional funding for three iterations of programming totaling 3.3 million in grant funding.• Successful at getting the program recognized as a diversion program through the county with a 1% recidivism rate. • Conducted performance evaluations and implemented corrective action plans to achieve operational excellence.• Nurtured positive and professional relationships with students in job readiness, leadership development, life skills, post-secondary education, and apprenticeships that led to 91% of placement in education/employment. • Attended meetings, conferences, and professional development events as needed. • Completed monthly, quarterly, and final quantitative and qualitative grant reports.• Awarded Modern Woodsman of America Hometown Hero award. Show less

Youth Services Coordinator-YouthBuild

• Oct 2013 - Jan 2015

• Developed and implemented Mental Toughness programming for the YouthBuild workforce development program.• Designed and tracked program participants' development plans and monitored employment/post-secondary and retention data for accuracy.• Provided crisis intervention and mediation between program participants to reach mutual understanding.• Ensured quality and integration of program components, including orientation; work readiness/workshops and career exploration; leadership development; occupational training, post-secondary, and employment placements.• Organized and maintained written documentation for participants, employers, and educational institutions in case notes and disseminate according to program requirements.• Collected and tracked outcome data demonstrating impact on healthy living, financial capability, workforce development, and youth development.• Identified issues and opportunities to serve participants better and support the organization's mission.• Referred participants to appropriate team members, community agencies, and organizations to meet treatment needs.• Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record.• Received the Excellence in Service Award for showcasing utmost dedication and professionalism. Show less

WIA Work Readiness Instructor

• Jul 2013 - Oct 2013

• Ensured quality and integration of program components (work readiness, leadership development and customer service curriculums; implementation of R Rules/Bridges Out of Poverty; other occupational training tracks; community service-learning projects.• Conducted assessments. Based on results provided linkage, referral and resources to overcome personal and professional barriers. Also conducted follow up assessments as needed.• Assisted in developing and monitoring the participant’s Individual Development Plan (IDP, ISS) and updated as goals are achieved/not achieved. Supported participants with a transition plan upon completion of specific program requirements. • Implemented curriculums such as 1) Personal Improvement (goal setting, problem-solving, character development, coping skills, relationship building, and family management), 2) Life Skills (financial literacy, time management, conflict resolution and team building) and 3) R Rules/Bridges out of Poverty training. • Participated in the planning, organization and implementation of special events/department specific projects including job fairs, community fairs, community service-learning projects and fundraising events. • Conducted home visits, as appropriate, to assess needs and support re-engagement of participants.• Organized and maintained written documentation for both participant, employer, educational institutions in case notes and disseminate according to program requirements Show less

Life Skills Instructor/Case Manager

• Nov 2011 - Jul 2013

• Responsible for instruction of the Life Skills curriculum to prepare all enrolled students to successfully complete the NEO-NAT program.• Provided direct service including teaching curriculum, completing required paperwork, completing case notes, attending and participating in graduation.• Maintained ongoing contact with clients and arrange for services with community resources as needed.• Acted as an advocate for clients and staff towards meeting program outcomes.• Provided clients with crisis intervention and mediation as necessary.• Provided clients with communication skills and relationship building techniques to ensure desired professional standards. Show less

Resource Development Coordinator

• Feb 2008 - Nov 2011

• Assisted Voices’ Advocates in the planning, participant registration, assembling of materials (folders, packets, handouts) and provide on-site support at Voices events, conferences and activities across the state. • Updated and managed donor relations database, eTapestry: enter all gifts and update contact information, create queries, reports, add & code constituents • Provided administrative support for advocacy meetings hosted or facilitated by Voices across the state • Assisted in the management and supervision of volunteers and interns • Maintained and updated database of statewide Coalitions and Initiatives Show less