Lilly Mann
Marketing and Communications Coordinator at Club Active- Claim this Profile
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Bio
Credentials
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Standard First Aid, CPR and AED
CPR First AidMay, 2021- Nov, 2024 -
Blue Card
Queensland GovernmentNov, 2019- Nov, 2024
Experience
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Club Active
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Australia
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Health, Wellness & Fitness
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1 - 100 Employee
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Marketing and Communications Coordinator
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Sep 2021 - Present
Key role responsibilities:- Social media management including strategy, scheduling and maintenance - Content creation- Graphic design - Adobe suite & Canva - Blog writing and editing- Website maintenance and uploads - WordPress - Event Management including planning, on-the-day assistance, and post-event evaluations- Liaising with a variety of business stakeholders- Partnership & Sponsor Liaison- Merchandise / stock management - Printing Collateral management and distribution - Autonomous work completion from home and in-office - Administrative duties / Customer Service- PR Coordinator & Media release preparation Show less
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Marketing Assistant
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Jan 2021 - Sep 2021
Key responsibilities:- Autonomous work completion from home and in-office - Administrative duties- Social media management, scheduling, and maintenance - Content creation- Blog writing and editing- Graphic design
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Southport Sharks
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Australia
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Hospitality
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1 - 100 Employee
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Customer Service Officer
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Jun 2020 - Feb 2021
Key Responsibilities:- Administrative Duties- New Membership drives- Customer Relationship Management - Opening & closing duties
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Special Event Coordinator
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Oct 2018 - Sep 2020
Key Responsibilities:- Administrative Duties- Sales and invoicing- Managing and coordinating all events from the initial enquiry to event set up to post-event evaluations and feedback- Customer Relationship Management
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Quality Hotel Burke & Wills
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Australia
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Facilities Services
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Function Manager
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May 2018 - Aug 2018
Key Responsibilities: - Managing/coordinating & training Hotel employees - Sales and invoicing - Inventory Management - Stock control & ordering - Managing budgets and financial plans - Delivering business results by achieving weekly target KPI's - Managing and coordinating all events - Managing customer satisfaction Key Responsibilities: - Managing/coordinating & training Hotel employees - Sales and invoicing - Inventory Management - Stock control & ordering - Managing budgets and financial plans - Delivering business results by achieving weekly target KPI's - Managing and coordinating all events - Managing customer satisfaction
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Grouse Mountain
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Vancouver, Canada Area
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Guest Services Associate
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Nov 2017 - Mar 2018
Key responsibilities include: - Customer service - Call center operation - Social media management - Ability to sell correct product to customers - Cash handling - Opening & Closing procedures of guest services Key responsibilities include: - Customer service - Call center operation - Social media management - Ability to sell correct product to customers - Cash handling - Opening & Closing procedures of guest services
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Strandbags
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Retail
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300 - 400 Employee
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Retail Associate
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Jan 2015 - Nov 2017
Key responsibilities include: - Customer service - Budget & KPI achievement - Stock replenishment - Product knowledge & ability to demonstrate product use - Cash handling - Opening & Closing procedures of store Key responsibilities include: - Customer service - Budget & KPI achievement - Stock replenishment - Product knowledge & ability to demonstrate product use - Cash handling - Opening & Closing procedures of store
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Events Management Queensland
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Australia
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Event Registrations Intern
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May 2017 - Jul 2017
My key responsibilities in this role included: - General clerical duties (i.e. data entry, membership payment entry & maintaining files) - Assisting in the preparation, conduct and post-event operations of the Gold Coast Marathon. - Coordinating and liaising with key event stakeholders and clients - Answering phone calls and responding to emails I received the most dedicated Intern award in this position. My key responsibilities in this role included: - General clerical duties (i.e. data entry, membership payment entry & maintaining files) - Assisting in the preparation, conduct and post-event operations of the Gold Coast Marathon. - Coordinating and liaising with key event stakeholders and clients - Answering phone calls and responding to emails I received the most dedicated Intern award in this position.
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Event Administrative Assistant Intern
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May 2016 - Jun 2016
Key Responsibilities: - General clerical duties (i.e. data entry, membership payment entry & maintaining files) - Implementing social media strategy and website operation - Assisting in the preparation, conduct and post-event operations of both conferences - Coordinating and liaising with key event stakeholders and clients - Answering phone calls and responding to emails Key Responsibilities: - General clerical duties (i.e. data entry, membership payment entry & maintaining files) - Implementing social media strategy and website operation - Assisting in the preparation, conduct and post-event operations of both conferences - Coordinating and liaising with key event stakeholders and clients - Answering phone calls and responding to emails
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Education
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2021 - 2024
Griffith University
Bachelor of Nutrition & Dietetics -
2014 - 2017
Griffith University
Double Degree Business Marketing and Event Management, Marketing -
2020 - 2021
TAFE Queensland
Certificate 3 Fitness
Community
