Experience

transcosmos America, Inc.

• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Team Lead

  • Sep 2019 - Present



Cinemark

• United States
• Entertainment Providers
• 700 & Above Employee

• Janitor

  • Jun 2019 - Oct 2022

  Cleaning and maintaining floors (sweeping, mopping, vacuuming, waxing, stripping, buffing and polishing), Scrubbing and sanitizing restroom facilities, Keeping janitor room and closets clean and organized, Follow all health and safety regulations, Cleaning and maintaining floors (sweeping, mopping, vacuuming, waxing, stripping, buffing and polishing), Scrubbing and sanitizing restroom facilities, Keeping janitor room and closets clean and organized, Follow all health and safety regulations,



Ampm Gas Station

• United States
• Consumer Services
• 1 - 100 Employee

• Overnight Stocker

  • Nov 2018 - Oct 2022

  Receiving, unloading and stocking merchandise, keep store shelves stocked and organized, setting up displays, taking down old products and replacing with new, assisting customers in need of help, operating a touch screen register, train new employees Receiving, unloading and stocking merchandise, keep store shelves stocked and organized, setting up displays, taking down old products and replacing with new, assisting customers in need of help, operating a touch screen register, train new employees



HEALTH AND HUMAN SERVICES AGENCY

• United States
• 1 - 100 Employee

• Administrative Clerk

  • Jan 2018 - Oct 2018

  Prepare bills, mail, invoices and checks, providing high standard of service to customers, handling telephone information request, involved in the typing and creation of documents, as well as processing client information, photocopying and scanning of documents Prepare bills, mail, invoices and checks, providing high standard of service to customers, handling telephone information request, involved in the typing and creation of documents, as well as processing client information, photocopying and scanning of documents



Walmart

• United States
• Retail
• 700 & Above Employee

• Automotive Service Writer

  • May 2017 - Jan 2018

  Operate cash register, interact with public, handle cash, checks and debit transactions, process exchanges and returns, assist customers in need of personal shopper, sort and stock no purchased merchandise, providing outstanding customer service. Operate cash register, interact with public, handle cash, checks and debit transactions, process exchanges and returns, assist customers in need of personal shopper, sort and stock no purchased merchandise, providing outstanding customer service.



Safeway

• Retail
• 700 & Above Employee

• Meat Clerk

  • Nov 2015 - Jul 2017

  Assisting customers in need, packaging meat, loading and unloading pallets, rotating and stocking merchandise on shelves, inventory, ordering products, setting displays, maintain clean work environment, creating price tags and labeling product. Assisting customers in need, packaging meat, loading and unloading pallets, rotating and stocking merchandise on shelves, inventory, ordering products, setting displays, maintain clean work environment, creating price tags and labeling product.



Payless

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2014 - Dec 2015

  Successfully assisted customers with product selections and purchases, e-service transactions, and. Achieved daily salesgoal by cross selling and promoting additional products and services, and. Built rapport with customers by asking probing questions and utilizing effective listening skills. Successfully assisted customers with product selections and purchases, e-service transactions, and. Achieved daily salesgoal by cross selling and promoting additional products and services, and. Built rapport with customers by asking probing questions and utilizing effective listening skills.