Alya AlKetbi
Receptionist at MDC Business Management Services, A Mubadala Company- Claim this Profile
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Bio
Experience
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Solutions Plus UAE
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United Arab Emirates
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Government Administration
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200 - 300 Employee
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Receptionist
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Nov 2014 - Present
I have transferred as a full time employee with MDCBMS company who is supporting Mubadala in their shared services. I am continue to add value to Mubadala Group and supporting BMS on the reception services. I handled the reception desks in all IPIC floors besides the ground floor. In Sep, 2019 , i was assigned by my line manager to handle a team of nearly 10 receptionists in their daily operations besides my duties as a receptionist. I showed a very good level of leadership and people management .. ensuring the quality of customer service delivery with my internal and external customers. I am dealing with varies types of customers tenants, employees , walk in visitors and VIPs. That type of operations gave me a very wide scope of customer service and increase satisfaction level. Show less
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Mubadala
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United Arab Emirates
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Financial Services
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700 & Above Employee
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Receptionist
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Apr 2013 - Nov 2014
It was my first job and i was on contract basis. I have been working with the protocol team for two months. I was escorting the VIP guests to their host. My day-to-day operations were welcoming the guests and booking meeting rooms for our internal customers (employees) As a receptionist , i am handling the reception desks in mamoura A&B It was my first job and i was on contract basis. I have been working with the protocol team for two months. I was escorting the VIP guests to their host. My day-to-day operations were welcoming the guests and booking meeting rooms for our internal customers (employees) As a receptionist , i am handling the reception desks in mamoura A&B
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