Vice President Of Technology

• Oct 2020 - Present

Senior Salesforce Consultant

• May 2018 - Oct 2020

Strategic Solutions Manager

• Mar 2016 - May 2018

Senior Program Manager/Associate Director

• Jan 2014 - Mar 2016

• Coordinate all aspects of the implementation of multi-million dollar programs including hardware, software, mobile and security solutions from planning to delivery within an agile, fast paced and responsive setting. • Successfully rebuilt the selling process implementing a mobile tablet solution product across all retail locations with an application leveraging UX/UI framework to improve customer service; predecessor was built 10 years prior. Managed a multi-faceted, global team of over… • Coordinate all aspects of the implementation of multi-million dollar programs including hardware, software, mobile and security solutions from planning to delivery within an agile, fast paced and responsive setting. • Successfully rebuilt the selling process implementing a mobile tablet solution product across all retail locations with an application leveraging UX/UI framework to improve customer service; predecessor was built 10 years prior. Managed a multi-faceted, global team of over 10 Project Managers across 15 IT systems.• Formulate and implement process improvements to enhance the quality and efficiency of IT delivery.• Lead a team in developing and enhancing the user management system for 15 Bell retail applications.• Select vendors, negotiate agreements and manage relationships.• Identify project resource requirements, risk and mitigation strategies. • Prepare project maps, work plans, budgets, reports and documentation.• Analyze budget estimates and create timelines. Lead project teams throughout the product development lifecycle in devising cost-effective solutions and coordinate enhancements.• Coach, manage, evaluate and engage cross-functional team members (Business Analysts, Technical Analysts and Project Managers).• Meet with stakeholders including clients, prime business sponsors and executive team.• Provide updates on projects at varied stages. Develop strategic plans for proposed projects and deliver presentations to senior management team members to secure approvals.• Make operational decisions and problem-solve project issues of varying complexity to achieve objectives. Show more Show less

Project Manager

• Jan 2011 - Jan 2013

Business Analyst

• Mar 2008 - Jan 2011