Experience

Little Lovage Club

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Operations Assistant

  • Nov 2021 - Present



Therapy Matcher

• Boston, Massachusetts, United States

• Referral Specialist

  • Aug 2020 - Present



DIMOCK COMMUNITY HEALTH CENTER, INC.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Mental Health Counselor

  • Jun 2019 - Mar 2020

  Supports women who have ongoing issues with substance use, mental health and trauma Provides individual clinical and group therapy Creates effective plans for clients continued treatment Provides residents with homework to enhance the learning process of addiction Supports women who have ongoing issues with substance use, mental health and trauma Provides individual clinical and group therapy Creates effective plans for clients continued treatment Provides residents with homework to enhance the learning process of addiction



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Community Manager

  • Jan 2018 - Jun 2019

  Serves as the primary backup for the Area or General Manager including, but not limited to conducting customer needs analysis meetings, and taking customers on tours Ensures all customers are invoiced accurately and payments are collected on time Drives customer retention through great service and focused customer engagement Manages and maintains relationships with vendors and landlords Building Management Develops community initiatives designed to create connections between members, including member introductions, overseeing events and electronic and print communications Show less



Shadowbox

• Wellness and Fitness Services
• 1 - 100 Employee

• Studio Manager

  • Apr 2017 - Oct 2017

• Studio Manager

  • Apr 2017 - Oct 2017

  Maintains control of multiple aspects of inventory control, uses analytical reporting for payroll budget, weekly bank deposits, shift coverage and general club maintenance of the company’s flagship locationAttends monthly Business Development meetingsRecruits, auditions, interviews, assesses and completes onboarding for new team membersPromotes business through marketing strategies to support club acquisition and retentionSends weekly updates of the studio to the CEO and COO in regards to the overall state of the business Creates succession plan for employees who demonstrate the aptitude and desire for upward mobilityBuilds a smooth flow for the Front Desk, Baristas and Cleaning Staff’s schedule in tandem with the classes and hours of operationManages and responds to all studio email inquires in a timely fashion Works directly with the Retail Manager to ensure rental gloves and quick wraps are always in stock Works directly with the Shadowbox Brand Team to stay in tune with the marketing and promotion initiatives on a monthly basis as well as educating the Front Desk staff on the logistics of each program; analyzes sales performance to make recommendations on future promotions and marketing initiativesCompletes daily walk-throughs of studio and office space; submits and manages work orders in respect to new equipmentRegular communication and meetings with other Studio Managers to make sure all systems are aligned Show less



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Assistant General Manager

  • Feb 2015 - Apr 2017

  Executes Human Resource objectives by recruiting, selecting, orienting and coaching subordinates on proper company policies and procedures Coordinates financial and budget activities for maximum operational efficiency, such as inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance at one of the company’s flagship locations Supports the General Manager to improve daily operations, sales and profitability Provides the highest level of customer service by furnishing information, answering questions, obtaining merchandise requested and resolving concerns Show less



Serenity Recovery NY

• General Manager

  • Jun 2014 - Jan 2015

   Oversee and manage all staff to ensure day to day operations are fufilled  Manage billing, budgeting and reporting processes Ensure all payments are appropriately processed Responsible for staffing at all properties Prepares reports and data to keep senior management fully informed Provides day-to-day support to the Chief Executive Officer and Chief Operating Officer  Maintain the accuracy and organization of all office paperwork and filing

• Women's Director

  • Aug 2013 - Jun 2014

   Oversaw the Women’s Program by coordinating all aspects including staffing and leading program activities Worked with clients individually to facilitate communication amongst the client, family members, and treatmentproviders Coordinated client’s schedules to help facilitate continuous sobriety Provided referrals for other needed services Re-engaged clients who have fallen out of care Educated clients on alcoholism and addiction



Institute for Family Health

• Mental Health Case Manager

  • Nov 2010 - Aug 2013

   Coordinated mental health care for patients  Collaborated with mental health clinicians, psychiatrists and primary care providers  Taught HIV-risk reducing behaviors to patients  Outreached to patients who missed appointments  Wrote monthly narrative reports for funder  Coordinated mental health care for patients  Collaborated with mental health clinicians, psychiatrists and primary care providers  Taught HIV-risk reducing behaviors to patients  Outreached to patients who missed appointments  Wrote monthly narrative reports for funder



The Institute for Family Health

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Individual and Group Therapist

  • Sep 2012 - Jun 2013

   Provided social work services which included crisis intervention, individual and group counseling  Responsible for case management needs such as insurance applications  Participated and attended meetings such as case management, high risk students and monthly staff meetings  Worked in collaboration with medical staff and other health care providers  Provided social work services which included crisis intervention, individual and group counseling  Responsible for case management needs such as insurance applications  Participated and attended meetings such as case management, high risk students and monthly staff meetings  Worked in collaboration with medical staff and other health care providers