IT Technician

• Aug 2021 - Present

Electronic Sales Associate

• May 2020 - Sep 2022

Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.Greeted customers, helped locate merchandise and suggested suitable options.Displayed merchandise by arranging in appealing and orderly way to boost sales. Fielded questions and solved problems by informing customers of current promotions and store policies.Stayed up-to-date on current promotions, sales and special events to impart such information to customers.Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.

IT Sales Executive

• Jun 2018 - May 2019

Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.Linked computers to network and peripheral equipment, including printers and scanners.Has proven excellent leadership qualities. Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.Removed malware, ransomware and other threats from laptops and desktop systems. Mentored and guided employees to foster proper completion of assigned duties.