Alvito Coutinho
RESTAURANT GENERAL MANAGER at BURGER KING® UK- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Experience
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BURGER KING UK
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United Kingdom
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Restaurants
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200 - 300 Employee
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RESTAURANT GENERAL MANAGER
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Jan 2018 - Present
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Store Manager
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Burger King
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United States
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Restaurants
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700 & Above Employee
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RESTAURANT GENERAL MANAGER
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Jan 2018 - Present
Senior professional with expertise in general operations and people management, special events, staff development and training, recruitment and vendor negotiations. Creative, innovative and a customer focused with a flair for people development and diverse expertise across a range of sectors and disciplines; including Creative, Hospitality, Retail and Administration. Command over delivering, managing and leading P&L for retail brands, Global restaurant chains, catering and F&B. Leadership ,analytical and problem solving qualities amplified by delivering result oriented solutions in sync with business and operational requirement. Show less
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Leon Kennedy Ltd (Burger King)
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Sutton, England, United Kingdom
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BUSINESS MANAGER RGM
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Jan 2017 - Dec 2018
Increased revenue and supported sales activities while building and maintaining consistent relationships and management practices with employees. Organised financial data and completed reports detailing key metrics. Hired exceptional candidates and effectively lead staff to maximise productivity and eliminate process lags. Liaised with Assistant Manager to prepare draft annual financial reports and completion of files for auditors, ensuring maximum traceability through Audit. Provided Weekly management reporting including year-to-date actuals against budget, debt management reporting and other compliance reporting. Enhanced operations and implemented technological innovations in collaboration with senior leadership. Boosted customer satisfaction scores to 93% through fast and knowledgeable issue resolution. Completed bi-weekly payroll and coordinated record keeping. Show less
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Education
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Goa University
Bachelor of Business Administration | Business Administration, Business Administration and Management, General -
Fr Angel Multipurpose higher secondary school, Goa, Goa
A-Levels | Travel And Tourism, Tourism and Travel Services Management