Experience

Thrive Themes

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Partnerships Marketing Manager

  • Jul 2022 - Present

  Researching potential partnerships, increasing reach, and strategizing growth.



Self-employed

• Customer Acquisition & Retention Consultant

  • Nov 2021 - Present

  - Designing & integrating systems for Customer Relationship Management - Auditing + refinement of gaps in standard operating procedures - Lead generation through various social platforms - Short, medium, and long-form copywriting for generating leads and improving existing customer relationships



Freelance

• Digital Marketing Specialist

  • Nov 2019 - Present

  - Branding strategy, posting scheduling, content, and social media planning - Auditing websites for Technical SEO, writing reports for improvement and implementing them on Wordpress - Researching keywords for implementation in blog posts and copywriting - Installing and managing Google Tag Manager, Analytics, Search Console, and Business Listings



Switch Health

• Canada
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Customer Experience Supervisor

  • Mar 2021 - Jun 2022

  Toronto, Ontario, Canada - Answering technical questions and troubleshooting client accounts - Phone, email, and chat support - Responsible for copywriting team macros on Intercom for standardized, professional replies - Helped onboard and train new hires - Proficiency with Intercom, Aircall, Microsoft Teams, Google Sheets



Blast Marketing Inc.

• Canada
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Sep 2015 - Feb 2020

  Toronto, Ontario, Canada - Organized nationwide campaigns including strategic branding, product placement, model staffing, logistics, product sampling, editing press releases, weekly reporting on KPIs and progress - Experienced with using Later, Planoly, and Preview for post planning for social media management - Independently managed on-site projects across Canada, corresponding remotely to headquarters - Employee management including hiring and termination, scheduling, onboarding, and training



Belfast Love Public House

• Canada
• Restaurants
• 1 - 100 Employee

• Bartender

  • Apr 2019 - Jan 2020

  Toronto, Ontario, Canada - Provided day shift service, including serving a section of tables, entertaining a full bar top, running service bar for the whole restaurant, and setting up all 5 bar wells in the venue - Provided night shift service, with focus on cocktails at a high volume in a fast-paced environment, maintaining quality and attention to detail in a 500 person venue



Influence Marketing

• Canada
• Advertising Services
• 1 - 100 Employee

• Field Manager

  • Sep 2015 - Feb 2017

  Toronto, Ontario, Canada - Execution of fitness and alcohol brand campaigns - Managed nationwide campaigns including strategic branding, product placement, model staffing, logistics, product sampling, weekly reporting. - Brands worked with: Palm Bay, Aberlour, Mike’s hard Lemonade, Astro Yogurt, Tranquini, Jacob’s Creek, Glenlivet, Lot 40, Wiser’s, Lambs, Pike Creek, Canadian tire, Toronto Maple leaf