Alvinah Kamwaga
Customer Service Associate at Sabi- Claim this Profile
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Bio
Experience
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Sabi
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Nigeria
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Technology, Information and Internet
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100 - 200 Employee
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Customer Service Associate
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Dec 2021 - Present
Sabi provides a technology platform that enables and empowers the most underserved merchants in the world. Our commerce infrastructure enables agents, merchants, wholesalers, aggregators, distributors and manufacturers to grow their businesses using Sabi’s technology rails. These rails facilitate access to fulfillment, logistics, ERP tools, a B2B marketplace, data insights and financial services. Sabi provides a technology platform that enables and empowers the most underserved merchants in the world. Our commerce infrastructure enables agents, merchants, wholesalers, aggregators, distributors and manufacturers to grow their businesses using Sabi’s technology rails. These rails facilitate access to fulfillment, logistics, ERP tools, a B2B marketplace, data insights and financial services.
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Africa 118 Inc.
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Canada
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Information Services
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100 - 200 Employee
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Data Management Specialist
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Mar 2017 - Feb 2022
Company Name - Africa 118 Inc. Dates Employed - Mar 2017 – Present Location - wetlands, Nairobi Kenya As a data management specialist,i carry out the following duties : -Obtaining client information by answering telephone calls; interviewing clients; verifying information. -Determining eligibility by comparing client information to requirements. -Establishing policies by entering client information; confirming pricing. -Informing clients by explaining procedures; answering questions; providing information. -Maintaining communication equipment by reporting problems. -Maintaining and improving quality results by adhering to standards and guidelines; recommending improved procedures. -Updating job knowledge by studying new product descriptions; participating in educational opportunities. -Accomplishing sales and organization mission by completing related results as needed. Show less
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INTERSTRAT LIMITED
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Corporate Marketing Executive
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May 2016 - Dec 2016
• Co coordinating promotional activities.• Organizing events and product exhibitions.• Sourcing advertising opportunities and placing adverts in the press or on the radio.• Managing campaigns on all social media channels(engaging customers on social media)• Liaising with designers and printers.• Organizing photo shoots and attending events such as seminars and exhibitions.• Devising and presenting ideas and strategies.• Arranging the effective distribution of marketing materials.• Writing reports.• Monitoring performance.• Analyzing market trends and recommending changes to marketing and business development strategies based on analysis and feedback.• Preparing marketing strategies alongside other company executives and staff.• Ensuring brand messages are consistent.• Collaborating with sales and sourcing to develop strategic partnership activities and implementing the execution framework and strategic plan on identified opportunities.• Analyzing questioners.• Managing the production of marketing materials, including leaflets, flyers, roll up banners, etc. Show less
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Office Administrator
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Mar 2016 - May 2016
As an office administrator, my duties/responsibilities included : Scheduling and attending meetings, creating agendas and taking minutes.• Keeping diaries and arranging appointments.• Creating and maintaining filling system.• Letter writing.• Supervising junior staff and delegating work as required.• Photocopying, printing and scanning various documents, sometimes on behalf of othercolleagues.• Ordering and maintaining stationery and equipment.• Word processing.• Welcoming visitors by greeting them, in person or on telephone; answering or referringinquiries.• Directing visitors by maintaining employee and maintaining employee and departmentdirectories; giving instructions. Show less
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East African Breweries PLC (EABL)
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Beverage Manufacturing
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700 & Above Employee
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Internship
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Jul 2015 - Sep 2015
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Education
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University of Nairobi
Bachelor of Commerce (B.Com.), Procurement and supply chain management