Experience

Aspire

• Singapore
• Financial Services
• 200 - 300 Employee

• Credit Control Officer

  • Dec 2021 - Present

  - Follow-up on late payments and default accounts - Contact late repaying and defaulting customers, understand their situation, negotiate and restructure loan tenure or other terms when necessary - Work closely with debt collection agencies and law firms to initiate the recovery of non-performing loans - Provide updates on loan servicing and collection outcomes via weekly/ monthly/ quarterly reports as requested - Work closely with our Sales and Risk teams, and provide feedback if necessary to improve our leads quality, risk assessment procedure, based on experience in credit collection



Propzy

• Vietnam
• Real Estate
• 1 - 100 Employee

• Mortgage Specialist

  • Aug 2019 - Oct 2021

  Main duties: Financial & Banking Consultant + Developing mortgage solutions for both Property Sellers and Property Buyers at Propzy + Work with Bank Partners to understand their underwriting processes and credit policies, create the tools for pre-screening or pre-scoring Buyers before mortgage application + Develop the process and system for cooperation between Propzy and Bank Partners to refer mortgage application, ensure 80% of mortgage application are approved as per pre-scoring process + Conduct Buyer Advisors training and develop motivation scheme for Buyer Advisors to ensure high affectivity of Mortgage Advisory Service



Public Bank

• Malaysia
• Banking
• 700 & Above Employee

• Credit Officer

  • Oct 2015 - Apr 2019

  Appraising/ Submitting retail loans (Lands, House, Apartments and Commercial/ Passenger Vehicles) + Consulting existing and new customers about financial products + Evaluating and cross-checking customers' Character, Capacity, Cash flow, Collateral assets and Conditions. + Calculating and analyzing risk of customers via documents and site visit + Searching and updating collateral assets and markets. + Contributing to build strong financial policies with other departments Appraising/ Submitting retail loans (Lands, House, Apartments and Commercial/ Passenger Vehicles) + Consulting existing and new customers about financial products + Evaluating and cross-checking customers' Character, Capacity, Cash flow, Collateral assets and Conditions. + Calculating and analyzing risk of customers via documents and site visit + Searching and updating collateral assets and markets. + Contributing to build strong financial policies with other departments