Experience

PayMaya Philippines

• Philippines
• Financial Services
• 300 - 400 Employee

• Key Accounts Relationship Manager

  • Dec 2021 - Present



Security Bank Corporation

• Philippines
• Banking
• 700 & Above Employee

• • Jul 2019 - Dec 2021

  Primarily responsible for the achievement of sales targets of the Corporate Channel. Develops sales strategies to improve the contribution of the channel to the total cards in force, billings and receivables. Establishes and maintains good working relations with SBC partners and customers.Client Relationship ManagementCommunicates between corporate clients and the different internal SBC departments with the aim of widening and strengthening relationships. Deal Management / NegotiationExplores and understands the problems and challenges of the clients and identify ways the business could better address those needs Financial AnalysisConducts regular business review of accounts on books and to ensure profitability. Needs Analysis and Solution MatchingConducts effective presentations to corporate clients for acquisition to achieve card and billings targets by developing sales plans, strategies, programs and MIS monitoring system for the Corporate Channel. Show less

• • Apr 2019 - Jul 2019

  Client Relationship Management1. Activate and utilize data-driven engagement activities with key partner accounts to achieve sales targets and increase customer penetration2. Coordinate with CBDOG SSD and other support units through regular program review and alignment meetings to provide BetterBanking experience to partners and customersMarket Research and Business Intelligence1. Explore and develop market expansion and new card channels based on data to drive innovative, competitive and customer-centric growth2. Assist the Acquisition Development Head in Identifying opportunities for business expansion (e.g. Loan Bundling, Test Programs, Deposit Bundling) Persuasive Communication Skills1. Manage and implement effective sales communication strategies across partners, front-liners and support units to increase awareness on products, programs and to drive partner activation2. Increase product/program/policy awareness and knowledge through orientation using traditional and alternative media.Planning and Organizing1. Assist and develop implementation of strategic plans and programs for key partners (BBG, W2R, CFG, BC, Top Corp, MUFG, external groups) based on data and customer needs to activate referrals, and increase cards-in-force (CIF) Project/Program Management1. Implement end-to-end program management from scoping, conceptualization, process & SLA set-up, approval and roll-out for maximum program awareness and success rates Show less

• • Jan 2018 - Apr 2019

  1. Executes Branch Channel's plans and programs to achieve sales targets and expand CIF (Cards-in-Force), including customer referrals, for Telemarketing and Group Sales.2. Increase Region and Branch Referrals activity through leads generation, sales support and engagement activities.3. Generate and provide weekly MIS reports to Region, Area and Branches.4. Conduct monthly business review with Region Head, Area Heads, and Branches for strategy and relationship management.5. Supervise and conduct performance review of associate and implement strategies to meet approval and leads generation targets.6. Oversee associate's growth and development through coaching, mentoring, trainings, and projects.7. Increase card sales knowledge (product, promos, process, policy) through trainings, roadshows, and sales skit.8. Build and maintain relationships with internal and external partners to sustain growth.9. Coordinate with Sales Support team in managing Branch concerns within set standards and recommend corrective/preventive plans for better customer experience. Show less

• • Apr 2016 - Jan 2018

  •Executes Branch Channel's plans and programs to achieve sales target and expand CIF (Cards-In-Force), including customer referral for Telemarketing and Group Sales. •Conducts regular data analysis and target market research through generated daily and weekly MIS reports to formulate sound and effective card sales strategy and recommendation.•Develops timely product and process innovation within set standards and recommend corrective/preventive plans for better customer experience.•Facilitates Monthly Area Meetings and Branch Strategic Sales Planning and provides performance update, new strategic sales approach, and one on one branch sales training (Rank and file to Branch Managers)•Organizes marketing events such as quarterly and yearly business review, sales clinic, and area meetings.•Boosts card sales knowledge which includes product, promos, process, policy and strategy through trainings, roadshows, and bank wide sales rally event.•Build and strengthen relationships with internal and external partners to maintain the overall growth of business. Show less



Bangko Sentral ng Pilipinas

• Philippines
• Banking
• 700 & Above Employee

• Student Internship

  • Nov 2015 - Jan 2016

  •Prepared Title Verification Report (TVR) of various acquired assets of Central Bank - Board of Liquidator to be transferred to the National Treasury •Computed assigned value and carrying costs of various acquired assets of Central Bank - Board of Liquidator •Draft deed of assignment for assets to be transferred to the National Government •Travel assignment order (TAO) - Gathered crucial documents and data for the operations of Central Bank - Board of Liquidators. •Prepared Title Verification Report (TVR) of various acquired assets of Central Bank - Board of Liquidator to be transferred to the National Treasury •Computed assigned value and carrying costs of various acquired assets of Central Bank - Board of Liquidator •Draft deed of assignment for assets to be transferred to the National Government •Travel assignment order (TAO) - Gathered crucial documents and data for the operations of Central Bank - Board of Liquidators.