Fractional CTO

• Jul 2023 - Present

Technical Product Manager

• May 2021 - Apr 2023

Demonstrated product strategy and leadership in managing multiple product functions with Scrum and Agile methodologies as the backbone to successfully launching the WeLucy mobile wallet, achieving a rapid user adoption of 5,000 active users within 12 months with minimal marketing efforts. Led end-to-end product management responsibilities, including product road mapping, design flow implementation, UI/UX testing and execution, collaborating extensively with engineering teams, A/B Testing, product quality testing, fraud detection AI for facial recognition and text detection and other aspects to create a secure, user-centric product with a visually appealing and smooth interface that ensured a seamless customer experience. Led the product management for Lucy for a Monetary Authority of Singapore's Financial Sector Technology and Innovation (FSTI) POC that involved multiple stakeholders - Visa, INFITX and Thitsaworks - in delivering a proof-of-concept (POC) for Inclusive Cross-Border Remittances that demonstrated tremendous market potential. Through strategic stakeholder management, I facilitated fruitful collaborations, ensuring all parties were engaged, informed, and working towards a shared vision to deliver a POC which could be made market ready with only a few minor adjustments. Show less

Adjunct Lecturer

• May 2022 - Mar 2023

As an adjunct lecturer at Singapore Polytechnic for the course BA8014 Essentials of Technology for Business, I have the privilege of imparting knowledge and skills to students in the rapidly evolving field of Robotic Process Automation. Utilizing UIPath and Python Programming as the tool for the adult learners who are pursuing skills upgrading. I have had the privilege of imparting knowledge and skills to students in the rapidly evolving field of robotic process automation and how it applies to their current jobs. I have designed and delivered engaging lectures on fundamental concepts, best practices, and the latest trends in robotic process automation. Utilizing my industry experience, I have incorporated real-world case studies and interactive exercises to provide students with practical insights into implementing RPA solutions. Through continuous assessment and feedback, I have fostered a supportive learning environment that has resulted in students achieving exceptional academic performance and applying these automations to real world problems at work. Show less

Senior Software Engineer

• Nov 2020 - May 2021

As the lead engineer, I successfully built a serverless financial payment system for more than 10000 Singapore and Malaysian customers utilizing AWS Lambda, Stripe, MongoDB, and Node.js. My focus on scalability, security, and user experience resulted in an efficient and reliable system that revolutionized financial transactions. Leveraging serverless computing, I achieved automatic scaling and cost optimization, while integrating Stripe ensured data privacy and compliance. By utilizing MongoDB for storage and retrieval, and implementing Node.js for backend APIs, I delivered exceptional performance with minimal latency. Throughout the development process, my collaboration with cross-functional teams and adherence to agile methodologies ensured high-quality software and a seamless payment experience for users. Show less

Product Owner

• Nov 2019 - Nov 2020

Leveraged nascent Beyond Visual Line of Sight (BVLOS) capabilities to create a product roadmap for medical supply delivery in Singapore and Malaysia called Garuda Responder. With a keen eye for industry needs, I successfully led the testing, development and user acceptance trials of a drone product that enabled safe and efficient transportation of vital medical supplies to urban and remote areas. By collaborating with cross-functional teams and by managing and working with multiple stakeholders across multiple industries, we delivered a POC product which included bleeding edge AI that was fit for go-to-market subject to regulatory approval.As product manager for the Ministry of Transport (MOT) and the Civil Aviation Authority of Singapore (CAAS) Call For Proposal (CFP) worth around S$2m, I was pivotal in designing, planning, architecting, and implementing various bleeding edge product dependencies such as AI and AR geospatial technologies for Beyond Visual Line of Sight (BVLOS) applications. Working closely with vendors like SingTel and Thales, I successfully managed and coordinated the integration of multiple products, ensuring seamless collaboration and alignment among all stakeholders. Through my expertise in product management, I played a key role in driving the development and implementation of these critical BVLOS solutions, paving the way for enhanced aviation capabilities and safety. Show less

Head of Software Engineering

• Jan 2019 - Nov 2019

Spearheaded the development of intelligent and sophisticated software solutions for drone operations based on BVLOS capability. With expertise in areas such as training models (AI), flight control algorithms, computer vision (AI) and machine learning (ML) algorithms to digest mission plans for mission planning systems, I ensure the seamless integration of cutting-edge software into drone platforms such as our Plex Horizon - a full suite drone operations centre.By fostering a culture of innovation and collaboration, utilizing Agile and Scrum methodologies, I empowered the team to deliver robust, scalable, and efficient software that enhanced the existing software such as Garuda Plex - our drone fleet management system.Led a cross-functional regional team and effectively managed and aligned diverse talents and expertise, fostering collaboration and communication to deliver exceptional software that meet customer needs and drive business success. Show less

Product Engineer

• May 2015 - Dec 2018

Translated customer needs and market trends into practical solutions to build products that are cost friendly enough to be purchased by Small Medium Enterprises (SMEs) and scalable and robust enough to be used by MNCs. Was the main engineer in charge of development of EasiPlanner, an intra-city capacity planning and routing application. With a deep understanding of logistical challenges after meeting with key stakeholders, I was part of a cross-functional team to create an innovative solution that optimizes resource allocation, enhances operational efficiency, and enabled seamless routing within the city and urban areas based on customer input, big data and machine learning algorithms which considered factors unique to the urban environment in Singapore. Led the development of Haulier Performance Dashboard, a built from scratch intelligence dashboard product that leveraged historical and as-live-as-possible big data to visualize and ascertain container and freight forwarder backlogs at various critical locations, including depots, warehouses, and ports. By aggregating and visualizing this data, stakeholders can quickly identify bottlenecks, optimize workflows, and make informed decisions to improve their backlogs efficiently. Show less

Assistant Software Engineer

• Aug 2014 - Apr 2015

Engineer as part of the team responsible for TIBCO message handling at a multinational bank. Ensured seamless communication and efficient processing of thousands of transactions per hour. Leveraging my expertise in TIBCO technologies, I modified and maintained robust messaging systems that enable real-time data exchange to help improve operational efficiency, enhance customer satisfaction and enhance the bank's overall transaction processing capabilities. Engineer as part of the team responsible for TIBCO message handling at a multinational bank. Ensured seamless communication and efficient processing of thousands of transactions per hour. Leveraging my expertise in TIBCO technologies, I modified and maintained robust messaging systems that enable real-time data exchange to help improve operational efficiency, enhance customer satisfaction and enhance the bank's overall transaction processing capabilities.

Enterprise Tech Intern

• May 2013 - Aug 2013

During my internship at Google, I had the opportunity to work on various projects, with my primary focus being on creating a demo for the Google Search Appliance (GSA). The key features of this demo included seamless integration with other Google technologies, such as Maps, Charts, and App Engine, to provide users with a comprehensive and efficient search experience. To cater to the diverse needs of the Asia-Pacific (APAC) countries, I successfully implemented internationalization (I18N) of the stylesheets, ensuring that the GSA's interface was localized and compatible with APAC countries' requirements. I also contributed to the modernization of the GSA's UI/UX by revamping the stylesheets, resulting in improved readability and a more contemporary look and feel for the users. Recognizing the importance of mobile devices, I prioritized making the GSA UI/UX mobile-friendly, optimizing it for seamless usage on smartphones and tablets. In addition to my primary project, I was involved in the development of the Enterprise APAC Demo Consolidation Website. This project encompassed various responsibilities, including gathering user requirements, consolidating the best-of-breed demos for APAC on Google Sites, and collaborating with Sales Engineers across APAC to showcase their top demos. To enhance user engagement and ease of navigation, I designed and built a mobile-friendly and intuitive site on Google Sites, ensuring that users could access the demos effortlessly and find the information they needed efficiently. Overall, my internship at Google provided me with valuable experience in creating demos for the Google Search Appliance, integrating Google technologies, implementing internationalization, modernizing UI/UX, and building mobile-friendly websites. Show less

IT and Digital Media Intern

• Jun 2012 - Aug 2012

Primary Project: Create a Chrome Extension for the main ESPNStar.com with live push updates for news 1) Chrome Extension based development with JavaScript,HTML5 and CSS3 2) Ease of access and live updating of the news feed with a counter to show latest news on espnstar.com Other projects (all done with PHP,JavaScript,HTML5,CSS3 and MySQL) 1) Live Twitter feed and crawling to show latest tweets from selected hashtags 2) Photo Gallery for espnstar.com to showcase the latest Olympics content 3) Macro based "game" to predict the Malaysia Cup champions Show less

IT Intern

• Apr 2011 - Aug 2011

During my internship at CIMB, I worked on several projects, with my primary focus being on the development and deployment of a Liferay portal for internal use. The key highlights of this project include: I took the initiative to heavily modify the UI/UX of the portal, tailoring it specifically for internal usage, ensuring a user-friendly experience and improved productivity for the employees. In order to gather user requirements effectively, I collaborated with different branches, understanding their specific needs and incorporating them into the portal design. Additionally, I implemented Single Sign-On (SSO) functionality, granting different access rights to the portal based on the respective SSOs. Furthermore, I successfully deployed the portal on Apache Tomcat 6, ensuring smooth and efficient access for the users. In addition to my primary project, I also undertook the following tasks: I developed a macro that optimized the efficiency of processing financial information related to housing loans. This macro significantly improved the speed and accuracy of data processing, enhancing overall business efficiency. I conducted supplier evaluation activities, assessing and analyzing potential vendors based on predefined criteria. This evaluation process helped in making informed decisions regarding supplier selection. Additionally, I contributed to server hardening efforts, implementing security measures and best practices to enhance the security and stability of the servers, mitigating potential risks. Overall, my internship at CIMB provided me with valuable experience in Liferay portal development and deployment, user requirement gathering, UI/UX modification, macro development for business efficiency, supplier evaluation, and server hardening. Show less

Class 3 Referee

• Jan 2007 - Dec 2010

General Staff

• Apr 2010 - Aug 2010

National Service

• Jul 2007 - May 2009

National Service Full-Time (NSF). National Service Full-Time (NSF).