Experience

New Star International
• Egypt
• Machinery Manufacturing
• 1 - 100 Employee
• Import & Export Manager

  • Jan 2008 - Present


New Star International Company for Import & Export

• Office Manager

  • Dec 2004 - Dec 2007

  •Read & analyze incoming memos, submissions and reports in order to determine their significance and plan their distribution. • Open, sort and distribute incoming correspondences including faxes and emails. • File & retrieve corporate documents, records and reports. • Prepare responses to correspondence containing routine inquires. • Issue invoices, filling receipts and dealing with all financial documentation. • Making Travel and accommodation arrangements for company, directors and senior managers. • Proceed rates and supplied clear quotes to customers, agents and vendors. • Assisted & Answered customer inquiries. • Prepare invoices, reports, memos, letters and other documents using word processing. • Determine matters of top priority and handle accordingly. • Schedule meetings and prepare agenda for meetings. • Greet and receive foreigner visitors. • Receive, read and reply all the emails of the chairman. Show less



Golden 5 City and beach resorts

• Reservation Clerk

  • Aug 2001 - Nov 2004

  •Answered all calls to department. • Proceed rates and supplied clear quotes to the travel agents & the corporate companies. • Followed standard operating procedures and instructions. • Ensured compliance with rate and service requirements. • Assisted and answered customer inquiries. • Assisted internal and external customers of reservation department. • Handling of correspondence, sorted – out letters, faxes and all correspondences checked already by Front Office. • Review reservation booked daily. • Review arrival report daily. • Responsible for preparation of Occupancy forecast. • Responsible for recording Company & travel agent rates both in system & correspondence file. • Process all reservations and requests, control room and rate availability. • Liaising with central reservations to communicate new rate plans and promotions Show less