Experience

Trucksters
• Spain
• Truck Transportation
• 100 - 200 Employee
• Customer Success Manager

  • Feb 2023 - Present


DHL Freight

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• • Apr 2021 - Feb 2023

  Complex and strategic multinational projects development and implementation.Customer portfolio management mainly focused in Life Science & Healthcare sector with 2 major retail sector accounts.

• • Sep 2018 - Apr 2021

  Iberia Tender and Solution Design Specialist. Pricing and projects analisys.Joint projects with DHL european branches and divisions.Strategic Business presentations to MNC Sales account owners and high management from all over Europe.Since 2020 May 1st: Coordination and implementation of the first Control Tower Set Up within DHL Freight Spain with two MNC customers. I was the only point of contact with the customer representing every DHL branch with awarded lanes. By a great teamwork with Sales Account Owner we managed to grew year by year from 2018 to 2022. Both companies are well reputaded multinational branches within its sector. Show less

• • Dec 2017 - Sep 2018

  - New customer attractions and developement.- Indoor phone selling.- Customer visiting.- Gross profit choice for quotations.- Rates preparation regarding road international transports.- Communication with customers from diferentes countries both english and spanish.- Collaboration with european DHL partners.

• • Jun 2016 - Dec 2017

  - Reception of shipments from all over Europe.- Distribution through the spanish national territory. (Including Canary Islands)- Custom documentation review.- Warehouse inventory control.- National deliveries and collections arrangement from locations all over Europe.- Communication between origin and destination customers from different locations.- Bookings management for big retailers including Amazon.- Dedicated vehicles arrangement for express services.- Incidences management. Show less