Alvaro Alonso

Senior Systems Engineer at Shapefarm
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Contact Information
us****@****om
(386) 825-5501
Location
Tokyo, Japan, JP
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Portugués Full professional proficiency

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Jan Bubeníček

Alvaro joined IT Hub in NN as a Windows Engineer. From the day one I was able to count on him as a senior administrator being dedicated and task focused. We cooperated in various activities ranging from patching and daily requests to releases into production environment. As a Windows server SME he always delivered on time and was ready to help and support other peers. Last but not least I appreciated his awareness of ITIL/ITSM. What a pleasure to have such technician on the spot while you deliver to your customers.

Gerrit-Jan Beerthuis

I have had the pleasure to work with Alvaro the last 4 years. He was one of the senior infra engineers with a focus on Microsoft products, citrix and cloud He showed the capability to adapt to new technologies and is able to work as a senior in any project making sure that not only his part is done but helping others and pointing out the risks and issues that may occur. The last years he has been working with cloud products and is familiar with agile/dev-ops . Overall a senior engineer with a T profile able to learn fast and adapt to new technologies, he will be an added value to any IT team Regards Gerrit-Jan Beerthuis

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Credentials

  • MCSA: Windows Server 2012 - Certified 2017
    Microsoft
    Jun, 2017
    - Nov, 2024
  • Citrix Certified Administrator for XenApp 6
    Citrix
    Nov, 2015
    - Nov, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Apr, 2012
    - Nov, 2024
  • MCITP: Server Administrator on Windows Server 2008
    Microsoft
    Jun, 2011
    - Nov, 2024
  • AWS Certified Solutions Architect - Associate
    Amazon Web Services
    Nov, 2016
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA)
    Cisco
    Apr, 2011
    - Nov, 2024

Experience

    • Japan
    • Computer Games
    • 1 - 100 Employee
    • Senior Systems Engineer
      • Jan 2023 - Present

    • Japan
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Infrastructure Engineer
      • Aug 2022 - Jan 2023

    • Hong Kong
    • Computer Games
    • 1 - 100 Employee
    • Senior Systems Engineer
      • Aug 2019 - Jul 2022

    • United States
    • Information Technology & Services
    • 500 - 600 Employee
    • Senior Systems Engineer
      • May 2018 - Aug 2019

    • Financial Services
    • 700 & Above Employee
    • Windows Engineer
      • May 2014 - Dec 2017

      ● Design, Management and Administration of Active Directory and Group Policies. ● Administration and Engineering Windows servers 2008/2012 ● Member of the initial Cloud Project, I designed the Windows build for AWS platform in alignment with Azure Windows build following Agile methodology in compliance with internal and external security requirements and best practices. ● Build Windows virtual servers hosted in VMware and AWS cloud, as well as physical servers. ● Troubleshooting Infrastructure issues related with Windows and backups systems. ● Management of Antivirus solution based on Mcafee ePolicy Orchestrator. ● Evaluation and risk assessment of changes involving Windows environment. ● Implement security measures and patching to comply with internal security standards. ● Administration, support and troubleshooting of Citrix XenApp 6.5 farm. ● Management, migration, upgrade and support VDI platform hosted in Citrix XenServer using XenDesktop and Citrix Provisioning services. Show less

    • Switzerland
    • Banking
    • 700 & Above Employee
    • Windows and VMware Administrator
      • May 2013 - Mar 2014

      • Administration of Windows servers 2000/2003/2008 • Management the migration of physical servers and virtual servers hosted in Vmware platform. • Maintenance, troubleshooting, upgrades, and support of Windows servers. • Windows Cluster maintenance tasks. • Support to patching events and Disaster recoveries. • Resolve tickets and Implementation of changes using Remedy and Service Now following ITIL. • Administration of Windows servers 2000/2003/2008 • Management the migration of physical servers and virtual servers hosted in Vmware platform. • Maintenance, troubleshooting, upgrades, and support of Windows servers. • Windows Cluster maintenance tasks. • Support to patching events and Disaster recoveries. • Resolve tickets and Implementation of changes using Remedy and Service Now following ITIL.

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Wintel Systems Engineer
      • Jun 2011 - May 2013

      • Administration, support and maintenance of Windows servers NT/2000/2003/2008, including the Active Directory, File servers, Print servers, Clusters, DHCP, DNS, WINS, WSUS, DFS. • Administration of Microsoft Exchange servers 2003 & 2007. • Installation, configuration and troubleshooting of TSM backups in the servers. • Administration of the corporate antivirus platform in Symantec Endpoint Protection Manager. • Management of virtual platform based on VMware vSphere 4 with ESX 3.5 / 4.0, ESXi 4.0 / 4.1 • Virtualization of Servers P2V on VMware. • Virtual server migrations between datacenters using VMware. • Provide 2nd and 3rd level of support following ITIL practices. Show less

    • Spain
    • International Trade and Development
    • 400 - 500 Employee
    • System Administrator in Trade Office of Spanish Embassy in Brasil
      • Aug 2009 - Sep 2010

      • Administration and troubleshooting of Windows 2003 server systems, including windows users, e-mails accounts, file and folder permissions, DHCP, DNS, WINS, FTP, AD, WSUS, RAS, VPN. • Management of the IT in fairs, investment forums, meetings and exhibitions. • Management IT security, including: Antivirus (Mcafee+EPOAgent), Backups in HP Tapes in NTbackup, patching, restore tasks, access control to the offices and Datacenters. • Network monitoring and troubleshooting the LAN/WAN. • Management the e-mails servers based on Microsoft Exchange 2003. • Report incidents with Remedy ITSM 7 following ITIL practices. Show less

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Technical Support
      • Jan 2008 - Jul 2009

      • Assigned to the IT division of Energias de Portugal – EDP (About 2000 users) • IT Support and troubleshooting in remote and on site of Windows 98/2000/XP, Lotus Notes 6.5 / 7 / 8 and Lotus Domino, Antivirus Mcafee+EPOagent, Office 97/2000/2003, Cisco VPN. • Support in Spanish, English and Portuguese using Lotus Notes 6.5 and following ITIL practices. • Support to migrations and software upgrades at corporate level. • Assigned to the IT division of Energias de Portugal – EDP (About 2000 users) • IT Support and troubleshooting in remote and on site of Windows 98/2000/XP, Lotus Notes 6.5 / 7 / 8 and Lotus Domino, Antivirus Mcafee+EPOagent, Office 97/2000/2003, Cisco VPN. • Support in Spanish, English and Portuguese using Lotus Notes 6.5 and following ITIL practices. • Support to migrations and software upgrades at corporate level.

  • Ferson Informática S.L
    • Burgos y alrededores, España
    • IT Support
      • Apr 2007 - Dec 2007

      • IT support, troubleshooting of hardware and software in computers based on Windows platforms. • Network (LAN) installation and configuration, logical and physical. • IT support, troubleshooting of hardware and software in computers based on Windows platforms. • Network (LAN) installation and configuration, logical and physical.

  • Centro de Estudios ambientales - CEAM
    • Burgos y alrededores, España
    • Computer teacher
      • May 2006 - Nov 2006

      • Show fundamentals of computing, operating system Windows XP and Microsoft Office 2000. • Show fundamentals of computing, operating system Windows XP and Microsoft Office 2000.

Education

  • IES La Providencia
    Higher Technician in Computer Systems Management, Computer System Management
    2005 - 2007
  • IES Merindades de Castilla
    Higher Technician in Business Administration and Finance, Business and Finances
    2002 - 2005

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