Alvaro Fco. Medina Rodriguez

Digital/Appointment Setter at Caetano Motors Málaga
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Contact Information
us****@****om
(386) 825-5501
Location
Málaga, Andalusia, Spain, ES
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • Chinese Limited working proficiency

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Credentials

  • Certificate in Advanced English CAE - C1
    University of Cambridge
    Mar, 2017
    - Oct, 2024
  • HSK2 (Equal to A2, Chinese)
    HanBan
    Jun, 2014
    - Oct, 2024

Experience

  • Caetano Motors Málaga
    • Spain
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Digital/Appointment Setter
      • Apr 2022 - Present

      Contact with leads (individuals and B2B) through different ways (telephone, WhatsApp, e-mail,...) for their identification and qualification (to customer) according to their needs, level of interest, budget and so on, providing them with relevant and useful information about our product range. Appointments setting in the company showrooms Contact with leads (individuals and B2B) through different ways (telephone, WhatsApp, e-mail,...) for their identification and qualification (to customer) according to their needs, level of interest, budget and so on, providing them with relevant and useful information about our product range. Appointments setting in the company showrooms

  • Grupo Flexicar
    • Spain
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Vehicle buyer, hed of logistics and warranties
      • Jul 2021 - Mar 2022

      Preowned vehicle appraisal and adquisition (following our company guiding principles) both in person and online. Adquisition terms negotiations and final adquisition of the vehicle. Coordination of vehicle collection and delivery from/to customers and others company branches, using different ways (towtrucks, drivers, and so on). I have also been in charge of the training of all new team members that joined Granada, Jaen & Almeria branches after me. Preowned vehicle appraisal and adquisition (following our company guiding principles) both in person and online. Adquisition terms negotiations and final adquisition of the vehicle. Coordination of vehicle collection and delivery from/to customers and others company branches, using different ways (towtrucks, drivers, and so on). I have also been in charge of the training of all new team members that joined Granada, Jaen & Almeria branches after me.

  • HOLY AUTO SL
    • Spain
    • Software Development
    • Marketing & Customer Service Dept.
      • Mar 2019 - Mar 2020

      Marketing Dept tasks: Campaigns, poster design, Media relations contacts, and so on CS task: Phone attention (Incidents with orders, inquiries, queries, and so on Marketing Dept tasks: Campaigns, poster design, Media relations contacts, and so on CS task: Phone attention (Incidents with orders, inquiries, queries, and so on

  • Pedreño Group
    • France
    • Investment Management
    • Head of International Department (Import-Export)
      • Jun 2017 - Feb 2019

      Cooperation with foreign suppliers (orders, price studies, and so on), and customers (ordedrs, price lists, negotiation, and so on). Maintenance & growth of international business division portfolio both for import (suppliers) and export (customers) Cooperation with foreign suppliers (orders, price studies, and so on), and customers (ordedrs, price lists, negotiation, and so on). Maintenance & growth of international business division portfolio both for import (suppliers) and export (customers)

  • Andel Automocion
    • Spain
    • Software Development
    • 1 - 100 Employee
    • Purchasing & International Dept. Specialist
      • Apr 2015 - Nov 2016

      Processing orders, claims related to those orders, to suppliers and for/from clients. Creation, maintenance & expansion of international business division portfoloio both for import (suppliers) and export (customers) Processing orders, claims related to those orders, to suppliers and for/from clients. Creation, maintenance & expansion of international business division portfoloio both for import (suppliers) and export (customers)

  • Grupo Peña Automocion
    • Spain
    • Retail
    • 100 - 200 Employee
    • Logistics Specialist
      • Jul 2013 - Jul 2013

      Car parts storage and distribution, both between shops of the company and garages (clients) Car parts storage and distribution, both between shops of the company and garages (clients)

  • TRW
    • Business Consulting and Services
    • 1 - 100 Employee
    • Process and Quality Controller
      • Apr 2013 - Jun 2013

      Associates Degree internship Control of the different process of manufacturing brake pads, in addition to quality control of the final product. Associates Degree internship Control of the different process of manufacturing brake pads, in addition to quality control of the final product.

Education

  • ENEB - Escuela de Negocios Europea de Barcelona
    MBA, Administracion y Direccion de Empresas
    2016 - 2018
  • IES Politecnico H. Lanz
    Associate's degree, Automotive
    2010 - 2013

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