Alvaro Echeverria

INT'L AGENT RELATIONS/PRICING TEAM REP at Argents Express Group
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Contact Information
Location
Bluffton, South Carolina, United States, US
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Alemán Professional working proficiency

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Credentials

  • Implementation of Quality Management System (QMS) ISO 9001:2015 Intermediate Level
    Instituto Boliviano de Normalizacion y Calidad - IBNORCA
    Oct, 2020
    - Sep, 2024
  • Implementation of Quality Management System ISO 9001:2015 Basic Level
    Instituto Boliviano de Normalizacion y Calidad - IBNORCA
    Aug, 2020
    - Sep, 2024
  • MANAGEMENT SKILLS - Emotional Intelligence
    EUDE Business School
    Jan, 2020
    - Sep, 2024
  • Advertising Design and Product Photography
    Universidad Autónoma Gabriel René Moreno
    Jan, 2019
    - Sep, 2024
  • Dean's List
    Lindenwood University
    Aug, 2014
    - Sep, 2024
  • Industry Champion
    The Business Strategy Game
    Feb, 2017
    - Sep, 2024

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • INT'L AGENT RELATIONS/PRICING TEAM REP
      • Feb 2023 - Present

      Obtain and organize updated rate tariffs into shared drive and our software system for any vendors involved in the supply chain Continually update tariffs and surcharges for ocean carriers. Update contact details for any and all vendors you come into contact with in our Software System Input data for shippers/consignees into our Software System for operational handling Field phone calls and general office support Process any land or sea domestic, import or export quotations that come into the RFQ (Request for Quote) platform from International agents and/or customers on a daily basis. Obtain costs to support any sales support quotations as required by sales staff. Research the best options for each inquiry and quote to win bids while maintaining profitability. Negotiate competitive rates with carriers involved with the inquiry wherever needed. Communicate professionally with offices, partners & vendors regarding shipments. Provide all costing and vendor back up to offices when routing is confirmed for movement. Build SOP where needed. Offer same day response to all inquiries that come in. Report won business revenue and profit on a monthly / quarterly basis Show less

    • 1 - 100 Employee
    • Import Export Executive
      • Nov 2019 - Dec 2021

      Attend and assist customers. Management of import and export documents Sales management. Prepare the import and export bookings and send the itineraries to customers. Request the assignment of containers. Follow up and confirm shipments. Attend and assist customers. Management of import and export documents Sales management. Prepare the import and export bookings and send the itineraries to customers. Request the assignment of containers. Follow up and confirm shipments.

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Customer Services Agent
      • Oct 2018 - Oct 2019

      • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing orders, forms, applications, and requests. • Communicating and coordinating with colleagues as necessary. • Ensure customer satisfaction and provide professional customer support. • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Processing orders, forms, applications, and requests. • Communicating and coordinating with colleagues as necessary. • Ensure customer satisfaction and provide professional customer support.

    • Bolivia
    • International Trade and Development
    • 1 - 100 Employee
    • Logistics Manager
      • Feb 2018 - Sep 2018

      • Strategically plan and manage logistics, warehouse, transportation and customer services • Direct, optimize and coordinate full order cycle • Liaise and negotiate with suppliers, manufacturers, retailers and consumers • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency • Resolve any arising problems or complaints • Meet cost, productivity, accuracy and timeliness targets • Maintain metrics and analyze data to assess performance and implement improvements Show less

    • Assistant Project Manager
      • Oct 2017 - Feb 2018

      • Assist the Project Manager and the Account Manager in all phases and aspects of the project. • Provide support to Field Staff • Manage around 18 different crews; each crew has between 4-6 people. • Prepare and assist with pre-installation meetings • Assist PM in the development of the overall project schedule. • Maintain client relationships at the appropriate level reinforcing the Company’s commitment to continuously addressing their needs and interests. • Work collaboratively with outside parties to accomplish client goals. • Identifies client needs and addresses them. • Identifies and acts on opportunities to expand the relationship. • Balances client and Companies needs effectively • Open to new ways of doing things. • Offers to assist others with less experience. • When problems arise, help to resolve the issue. • Makes self-accessible for questions even when under stress. • Makes decisions and acts with the Company’s long term interest in mind. • Acts with integrity, maintaining the highest ethical standards. • Flexible and changes quickly based on the company’s changing needs. • Manages with profitability in mind. • Is well versed in the Company’s safety program procedures and policies. • Consistently follows the Company’s safety procedures and policies. • Thoroughness in accomplishing tasks for concern in all area’s involved, no matter how small. • Monitors and checks work or information and plans and organizes time and resources efficiently even under the pressure of multiple demands. • Works cooperatively with others toward accomplishment of a shared goal as opposed to working separately or competitively. • Knows when to lead and when to follow. • Sets high expectations and achieves them regardless of the barriers. • Acts with an insatiable need to get things done - can be counted on to get things done on time and with excellent quality and results. • Pays attention to the details to make sure the job gets done right. Show less

    • Retail
    • 700 & Above Employee
    • Management Trainee
      • Jul 2017 - Oct 2017

      • Assist Store Manager in the overall operations, maintenance, and morale of the store with an ongoing commitment to the development of all associates. • In the absence of the Store Manager, Manager Trainee will assume total responsibilities for all store operations. • Coordinates store operations by organizing priorities to accomplish sales and profit goals as written by the Regional Manager. • Provide excellent customer service. • Manage customer issues with a sense of urgency and to the satisfaction of our customer. • Opening and closing responsibilities to include adherence to all policies and procedures in regards to: Cash Control, including POS operations, Deposits, accounting and bookkeeping, doors, locks, and security system. • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards. • Payroll control responsibilities. • Training and Development on direct reports Show less

    • United States
    • Software Development
    • Marketing Intern
      • Mar 2017 - May 2017

      Assist President in preparing new products for launch into international markets, assisting with providing marketing info used for e-commerce in China, and how to build price quotations, sell sheets, brand introduction presentations, catalogs and other marketing materials. • Implement the behind the scenes work that goes into selling packaged food products to big retailers. • Present the story of each brand • Taking photos of new products • Writing up selling points for different products • Assign price lists from information that suppliers provide Helping fill in customers' product registration forms with product details and photos Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Maintenance Supervisor
      • Aug 2014 - May 2017

      Manage a group of people (5-10 people). Assign tasks to each employee and ensure tasks are properly completed. Make sure employees have all supplies needed to complete their daily assignments. Take inventory of supplies and disperse them as needed. Trusted with high level of responsibility and security clearance throughout school building. Problem solver and critical thinking. Teamwork. Manage a group of people (5-10 people). Assign tasks to each employee and ensure tasks are properly completed. Make sure employees have all supplies needed to complete their daily assignments. Take inventory of supplies and disperse them as needed. Trusted with high level of responsibility and security clearance throughout school building. Problem solver and critical thinking. Teamwork.

Education

  • EUDE Business School
    Master's degree, Marketing and General Management
    2020 - 2020
  • EUDE Business School
    Master of Business Administration - MBA
    2019 - 2020
  • Lindenwood University
    Bachelor of Arts - BA, Business Administration and Management, Emphasis on Marketing
    2014 - 2017
  • Deutsche Schule , Santa Cruz De La Sierra, Bolivia
    High School Degree, 3.8 US equivalent
    2007 - 2012

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