Alvaro Felipe Rolon

CX Developer Consultant at Imagine CX
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • EF SET English Certificate 77/100 (C2 Proficient)
    EF Standard English Test (EF SET)

Experience

  • Imagine CX
    • Colombia
    • Information Technology & Services
    • 1 - 100 Employee
    • CX Developer Consultant
      • Feb 2020 - Present

      As an experienced software consultant, I have led customer success activities for a global customer base for Oracle Service Cloud, Eloqua, cloud services solutions, and on-premise software products. My responsibilities have included conducting full lifecycle software development from planning to deployment and maintenance. I have coordinated software designing, testing, and code corrections, as well as designed front-end and back-end solutions for cloud-based integrations. Additionally, I have evaluated emerging technology factors such as cost comparison, portability, and usability. I have a strong understanding of system architecture and have verified the stability, security, and scalability of system architecture. I have participated in code review meetings, providing input on bugs, inefficiencies, vulnerabilities, and potential solutions to emergent issues. Additionally, I have led cross-functional teams in systems integration projects and communicated with clients to understand system requirements. I have experience in developing scripts to automate deployment and maintenance of public cloud resources. I have also selected appropriate AWS services based on compute, data, or security requirements. Throughout my career, I have demonstrated a commitment to delivering high-quality solutions that meet the needs of my clients. Show less

  • Dascire
    • VP
      • Aug 2019 - Feb 2020

      Dascire.com Alvaro@dascire.com Dascire.com Alvaro@dascire.com

  • INGLESCOL
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Profesor de inglés
      • Mar 2019 - Feb 2020

      Actualmente dicto clases de inglés los sábados con la empresa Inglés en el colegio Actualmente dicto clases de inglés los sábados con la empresa Inglés en el colegio

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Agente del centro de contacto
      • Aug 2016 - Jul 2017

      Trabaje en una campaña semibilingüe respondiendo mensajes en inglés y español. Trabaje en una campaña semibilingüe respondiendo mensajes en inglés y español.

Education

  • Toronto School of Management
    Diploma of Education, Cybersecurity
    2023 - 2023
  • Universidad Nacional de Colombia
    Grado en Ingeniería, Ingeniería de sistemas
    2017 - 2021

Community

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