Experience

EuroCom CX

• Albania
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Leader

  • Apr 2022 - Present



Albacall SHA

• Albania
• Telecommunications
• 100 - 200 Employee

• Duty Manager

  • Oct 2017 - Mar 2022



Alitalia Società Aerea Italiana S.p.A.

• Italy
• Airlines and Aviation
• 700 & Above Employee

• Supervisor

  • Nov 2011 - May 2017

  Directs, supervises, evaluates and monitors the performance of Airport handling personnel engaged in airfield, ramp, emergency activities and planning projects. Examines, supervises and report operational problems such as delays, overbooking and cancellations. Reports discrepancies in day to day activities and recommends solutions​. Performs related work as required. Directs, supervises, evaluates and monitors the performance of Airport handling personnel engaged in airfield, ramp, emergency activities and planning projects. Examines, supervises and report operational problems such as delays, overbooking and cancellations. Reports discrepancies in day to day activities and recommends solutions​. Performs related work as required.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Operator

  • Jan 2010 - Oct 2011



Sukaj shpk

• Tirana, Albania

• Finance Officer

  • Sep 2007 - Oct 2011

  I kept all the data of the company, performing all banking operations and the agreements with the tax offices. I had a break of 8 months enjoying working experience at Tirana Sheraton Hotel. I kept all the data of the company, performing all banking operations and the agreements with the tax offices. I had a break of 8 months enjoying working experience at Tirana Sheraton Hotel.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Financial Assistant

  • Mar 2009 - Oct 2009

  Assistance in the finance department. Responsible mainly for the income and the inner transactions. Assistance in the finance department. Responsible mainly for the income and the inner transactions.