Osama Alshahrani , HCL
Assistant General Manager at Hyatt House Jeddah- Claim this Profile
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English Full professional proficiency
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Bio
Bernard Viola
Greetings, I have the pleasure to introduce Mr. Osama Al Sharani, with whom I have worked with during my tenure as General Manager at The Ritz-Carlton Hotel, Jeddah. Back then, Osama was a front Office Manager among other hats he was wearing during the line of his duties. Osama is a reliable individual who has tremendously assisted me by his well-rooted knowledge of the community. Should you consider Osama for any position with your organization, do feel free to contact me personally. Best wishes Bernard N. Viola President Viola & Associates -Hospitality Consulting Firm.
Consultant Shady Al wadeh
osama is hardworking and potential colleagues, he is very good in customer dealings and goes extra miles to achieve the guest satisfactions & he is ready for next step, I have enjoyed working with Osama at all times
Bernard Viola
Greetings, I have the pleasure to introduce Mr. Osama Al Sharani, with whom I have worked with during my tenure as General Manager at The Ritz-Carlton Hotel, Jeddah. Back then, Osama was a front Office Manager among other hats he was wearing during the line of his duties. Osama is a reliable individual who has tremendously assisted me by his well-rooted knowledge of the community. Should you consider Osama for any position with your organization, do feel free to contact me personally. Best wishes Bernard N. Viola President Viola & Associates -Hospitality Consulting Firm.
Consultant Shady Al wadeh
osama is hardworking and potential colleagues, he is very good in customer dealings and goes extra miles to achieve the guest satisfactions & he is ready for next step, I have enjoyed working with Osama at all times
Bernard Viola
Greetings, I have the pleasure to introduce Mr. Osama Al Sharani, with whom I have worked with during my tenure as General Manager at The Ritz-Carlton Hotel, Jeddah. Back then, Osama was a front Office Manager among other hats he was wearing during the line of his duties. Osama is a reliable individual who has tremendously assisted me by his well-rooted knowledge of the community. Should you consider Osama for any position with your organization, do feel free to contact me personally. Best wishes Bernard N. Viola President Viola & Associates -Hospitality Consulting Firm.
Consultant Shady Al wadeh
osama is hardworking and potential colleagues, he is very good in customer dealings and goes extra miles to achieve the guest satisfactions & he is ready for next step, I have enjoyed working with Osama at all times
Bernard Viola
Greetings, I have the pleasure to introduce Mr. Osama Al Sharani, with whom I have worked with during my tenure as General Manager at The Ritz-Carlton Hotel, Jeddah. Back then, Osama was a front Office Manager among other hats he was wearing during the line of his duties. Osama is a reliable individual who has tremendously assisted me by his well-rooted knowledge of the community. Should you consider Osama for any position with your organization, do feel free to contact me personally. Best wishes Bernard N. Viola President Viola & Associates -Hospitality Consulting Firm.
Consultant Shady Al wadeh
osama is hardworking and potential colleagues, he is very good in customer dealings and goes extra miles to achieve the guest satisfactions & he is ready for next step, I have enjoyed working with Osama at all times
Credentials
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Communication within Teams
LinkedInSep, 2020- Sep, 2024 -
Tourism Administration
EthraiSep, 2020- Sep, 2024 -
Customer Service: Handling Abusive Customers
LinkedInAug, 2020- Sep, 2024 -
15 Secrets Successful People Know about Time Management (getAbstract Summary)
LinkedInJul, 2020- Sep, 2024 -
The Six Morning Habits of High Performers
LinkedInJul, 2020- Sep, 2024 -
Motivation
EthraiApr, 2020- Sep, 2024 -
Communicating Vision
The Ritz-Carlton Hotel Company, L.L.C.Mar, 2016- Sep, 2024 -
Information Security and Protection Training
The Ritz-Carlton Hotel Company, L.L.C.Feb, 2016- Sep, 2024 -
Communicating with Confidence
The Ritz-Carlton Hotel Company, L.L.C.Sep, 2015- Sep, 2024 -
Global Anti-Corruption
The Ritz-Carlton Hotel Company, L.L.C.Aug, 2015- Sep, 2024 -
Handling Inappropriate Requests and Conduct by Hotel Guests
The Ritz-Carlton Hotel Company, L.L.C.Aug, 2015- Sep, 2024 -
It's All About Leadership
The Ritz-Carlton Hotel Company, L.L.C.Aug, 2015- Sep, 2024 -
Payment Card Industry at Delta
The Ritz-Carlton Hotel Company, L.L.C.Aug, 2015- Sep, 2024 -
Customer Focus
Harvard Business PublishingMay, 2015- Sep, 2024 -
Developing Employees
Harvard Business PublishingMay, 2015- Sep, 2024 -
Presentation Skills
Harvard Business PublishingMay, 2015- Sep, 2024 -
Team Mangment
Harvard Business PublishingMay, 2015- Sep, 2024 -
Budgeting
Harvard Business PublishingApr, 2015- Sep, 2024 -
Change Management
Harvard Business PublishingApr, 2015- Sep, 2024 -
Difficult Interactions
Harvard Business PublishingApr, 2015- Sep, 2024 -
Hiring
Harvard Business PublishingApr, 2015- Sep, 2024 -
Leading and Motivating
Harvard Business PublishingApr, 2015- Sep, 2024 -
Performance Measurement
Harvard Business PublishingApr, 2015- Sep, 2024 -
Stress Management
Harvard Business PublishingApr, 2015- Sep, 2024 -
Team leadership
Harvard Business PublishingApr, 2015- Sep, 2024 -
Time management
Harvard Business PublishingApr, 2015- Sep, 2024 -
Coaching
Harvard Business PublishingDec, 2014- Sep, 2024 -
Decision Making
Harvard Business PublishingNov, 2014- Sep, 2024 -
Innovation and Creativity
Harvard Business PublishingNov, 2014- Sep, 2024 -
Intensive English Program
Technical and Vocational Training CorporationSep, 2012- Sep, 2024 -
Intensive English Program
Technical and Vocational Training CorporationSep, 2012- Sep, 2024 -
Receptionist
National System for Joint TrainingJan, 2011- Sep, 2024 -
Osama Mansour Alshahrani
Duolingo
Experience
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Assistant General Manager
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Nov 2018 - Present
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Hyatt Regency
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United States
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Hospitality
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Front Office Manager
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May 2018 - Nov 2018
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Elaf Group
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Libya
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Holding Companies
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1 - 100 Employee
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Front Office Manager
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May 2017 - Apr 2018
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Le Méridien Hotels & Resorts
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Hospitality
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700 & Above Employee
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Front Office Manager
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Jan 2017 - Mar 2017
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Assistant Front Office Manager Pre-opening
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Jun 2015 - May 2016
Jeddah , Alhamra Jeddah , Alhamra
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InterContinental Hotels & Resorts
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United Kingdom
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Hospitality
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1 - 100 Employee
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Lobby Manager
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Oct 2014 - Jun 2015
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Makkah Clock Royal Tower, A Fairmont Hotel
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Saudi Arabia
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Hospitality
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300 - 400 Employee
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Front Office supervisor Pre-opening
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Feb 2012 - Oct 2014
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Swissôtel Makkah
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Saudi Arabia
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Hospitality
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100 - 200 Employee
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Front Office Agent Pre-opening
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Jul 2012 - Jul 2013
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Mövenpick Hotels & Resorts
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France
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Hospitality
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700 & Above Employee
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Front Office Agent
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Oct 2011 - Dec 2011
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Education
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2015 - 2018
King AbdulAziz University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2011 - 2012
Technical and Vocational Training Corporation
Mechanic Technician, Mechanic
Community
