Experience

Interglobo Group

• Italy
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• General Manager

  • Nov 2022 - Present

  İzmir, Türkiye



HBI

• France
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Branch Manager

  • Feb 2021 - Oct 2022

  İzmir, Türkiye

• Operations Manager, Turkey

  • Nov 2020 - Feb 2021



DACHSER

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Country Operations Manager

  • Jun 2013 - Oct 2020

  Türkiye Set up and control of Operations Processes of Turkey Lead teams (15 colleagues) and support colleagues to meet the operational need of the organization Assist in developing of new operations procedures and policies Follow all claim files coordination with lawyer and do negotiations with shipping lines and clients Monitor and ensure strict adherence of team to standard operation procedure Manage over 10000 shipments annually Determine operational targets and strategic… Show more Set up and control of Operations Processes of Turkey Lead teams (15 colleagues) and support colleagues to meet the operational need of the organization Assist in developing of new operations procedures and policies Follow all claim files coordination with lawyer and do negotiations with shipping lines and clients Monitor and ensure strict adherence of team to standard operation procedure Manage over 10000 shipments annually Determine operational targets and strategic direction with General Manager Assist in monitoring overall customer satisfaction Maintain communication with all related parties between clients and both operation and sales teams. Support sales activities in terms of periodical sales calls to potential and new customers Participate in review of annual performance with management Analyze team members performance and provide feedback guidance, training and encouragement in order to impact results Show less



Transunion Uluslararasi Taşımacılık ve Lojistik Hizmetleri A.Ş.

• Operations Manager

  • Jan 2009 - Jun 2013

  İzmir, Türkiye Set up and control of Operations Processes and policies in support of organization mission Monitor and ensure strict adherence of İzmir operation team to standard operation procedure Manage over 8000 shipments annually Making periodical drills for new employees Evaluate customer’s complaints and create solutions. Establish relationship with new gained customers

• Sea Freight Operations Executive

  • Aug 2005 - Jan 2009

  İzmir, Türkiye Operation of sea freight shipments Planning daily operations flow of sea department Documentation of the vessels before the arrival/departure Monitor loading containers Draft and B/l issuing Customer & Line communication Vessel, container track and customer updates