Experience

Mark Global Lojistik A.Ş

• Türkiye
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sales Manager

  • Dec 2022 - Present



Sealand – A Maersk Company

• Truck Transportation
• 700 & Above Employee

• Turkey Digital Commercial Manager

  • Nov 2021 - Jan 2023

• Trade Marketing

  • Jul 2017 - Oct 2021

• Customer Service Coordinator

  • May 2011 - Jun 2017

   My job role in my company; Assisting in the prompt & efficient resolution of customer complaints and concerns  Providing updated & appropriate information on issues to customers verbally & in writing Responsible for collecting details, maintaining a log book of complaints and services provided to alleviate customer concerns. Making necessary analysis available to management on a regular basis. Creating and maintain a database of information on customer / consignee complaints. Creating and maintain a database on information required for and provided to a customer. Responsible for accuracy and timeliness of provision of information provided to clients. Assisting in identifying service opportunities for client marketing. Constantly follow up on service trends, customer preferences, assists in the design of customer satisfaction surveys. Maintaining and updating customer database. Show less



Arkas Holding

• Türkiye
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sales Representative

  • Oct 2005 - Apr 2011