Experience

Resorts World Sentosa

• Hospitality
• 700 & Above Employee

• Customer Service Executive

  • Feb 2022 - Present

  - Customer Service. - Coordinate transport for the players. - Coordinate room for the players. - Building strong relationships with current members. - Expending current member base. - Customer Service. - Coordinate transport for the players. - Coordinate room for the players. - Building strong relationships with current members. - Expending current member base.



Pure Yoga

• Health, Wellness & Fitness
• 1 - 100 Employee

• Sales Representative

  • Oct 2018 - Feb 2022

• Sales Representative

  • Oct 2018 - Feb 2022

  - Managing members account. - Upselling membership. - Building strong relationships with the current members.- Expending member base. - Coordinating self appointment.



Real Yoga Pte Ltd

• Singapore

• Sales Consultant

  • Oct 2017 - Mar 2018

  • Persistent in sales • Engaged in customer service by providing information • Schedule appointment as necessary • Gave full support whenever customer need • Persistent in sales • Engaged in customer service by providing information • Schedule appointment as necessary • Gave full support whenever customer need



Singapore Dance Theatre

• Performing Arts
• 1 - 100 Employee

• Sales and Marketing cum Human Resource Executive

  • Feb 2015 - May 2016

  • Made SDT annual dance events appeal to the target market • Create new customers • Set up booth at events to promote about SDT • Managed dancer’s visa, claims and etc • Managed director’s flights, hotels and claims • Engaged with customers when necessary • Managed dancers annual contract • Overseeing hiring • Building maintenance • Made SDT annual dance events appeal to the target market • Create new customers • Set up booth at events to promote about SDT • Managed dancer’s visa, claims and etc • Managed director’s flights, hotels and claims • Engaged with customers when necessary • Managed dancers annual contract • Overseeing hiring • Building maintenance



City Harvest

• Singapore

• Hospitality Consultant

  • Jun 2011 - May 2014

  • Assisting to host the invited guests • Transport coordination for invited or overseas guest • Pre coordination for invited guests in hotels, meals, meetings and ad-hot task • Administration and welcome hampers • Wedding coordination • Assisting to host the invited guests • Transport coordination for invited or overseas guest • Pre coordination for invited guests in hotels, meals, meetings and ad-hot task • Administration and welcome hampers • Wedding coordination



Setsco Services Pte Ltd

• Singapore
• Industrial Machinery Manufacturing
• 300 - 400 Employee

• Marketing Executive

  • Apr 2010 - Feb 2011

  • Marketing, sales and promotions • Customer relations • Course development • Marketing, sales and promotions • Customer relations • Course development



Four Seasons Hotel Singapore

• Central Singapore

• Captain and Senior Customer Relation Officer

  • Jan 2008 - Jul 2009

  • Responsible for the setting up meetings, entertaining guests, assisting guests’ needs, interacting and maintaining good relations during their patrons. • Manage various management reports with regards to sales and inventory. • Responsible for the setting up meetings, entertaining guests, assisting guests’ needs, interacting and maintaining good relations during their patrons. • Manage various management reports with regards to sales and inventory.



Ritz-Carlton Hotel Company

• Singapore

• Waiter and Senior Customer Service Officer

  • May 2004 - Aug 2007

  • To uphold the corporation’s philosophy to provide my guests with world class service. • To lead and coach a team of junior officers with the necessary trainings required of the jobs. • Maintain good relationship with customers by providing excellent services which includes: • Provide guests with updated and real-time information with regards to hotel and restaurant promotions; • To share and guide the guests on the various attractions and place in Singapore • Report generation Show less