Regional Sales Director

• Aug 2022 - Present

Account Executive

• Apr 2021 - Aug 2022

Sales Engineer

• May 2017 - Apr 2021

Technical expert for Windows and VMware virtualization solutions in Resolve's ITOps solutions for large corporations. Key role in developing security playbooks and key solutions used by large organizations around the globe.

Director of IT

• May 2014 - May 2017

Driven to bring technological structure and vision to Resolve's infrastructure. Consolidated datacenters and reigning in IT costs; while putting IT policies, security procedures and protocols in place. Work closely with the Corporate Security Officer and quarterly Audits to constantly evaluate Resolve’s security posture

Solutions Architect

• Jan 2013 - Jul 2014

Hired to solve an issue production changeover costing the company $1,500,000 annually; Isolated the production issue and created a solution that effectively reduced changeover by 95%. Key Results: • Reduced staffing needs and future headcount growth by automating crucial processes, while driving $500,000 to the bottom line with the solution reaching full ROI in under a year • Created a VM Lab using VMware View and related software. Involving a full deployment of VM View Horizon Server (VDI), SAS SAN storage for the images and customized client images. After sufficient testing with the provided software a full production scale model was designed complete with network upgrades and desktop hosts • Created multiple levels of security, allowing access to perform maintenance and for safe future growth while making the product usable by all business units as necessary

VMware System Administrator

• 2011 - 2013

Managed a VM farm, which had over 1000 critical and active Virtual Machines, spread across over 150 hosts in 5 different Data Centers. These were held to strict IT security policies, given the nature of a Department of Defense Research facility. Key Results: • Deployment of two VM farms into two geographically diverse data centers • 24-hour deployment deadline to all 0-Day bugs, and a week deadline to all updates on all servers • Maintenance of multiple ESX 3.5 and ESXi 4.1 based VM farms in Boston, Tuscan, Andover, Austin, Dallas, and San Jose • Scheduling and execution of all major security patches for ESX Hosts and Windows servers • Assisted in the initial training and continued education of any new oncoming employees

Operations Technician

• 2010 - 2011

In charge of daily maintenance and installation of new customers for a large scale Data Center featuring: generator power redundancy, 15 CRAC units, DS1, DS3, and Fiber installations and De-Installations. Remote hands management of Linux and Window based servers with high sensitivity information. 24/7/365 Support with linked Data Centers across the USA. In charge of daily maintenance and installation of new customers for a large scale Data Center featuring: generator power redundancy, 15 CRAC units, DS1, DS3, and Fiber installations and De-Installations. Remote hands management of Linux and Window based servers with high sensitivity information. 24/7/365 Support with linked Data Centers across the USA.

Senior Contract Technician

• 2008 - 2010

During my time at PC Solutions I was in charge of most customer facing high stress calls. I maintained high profile desktop support cases while helping to delegate the smaller issues to other technicians and selling upgrades of the customer’s current systems. I designed, sold and deployed updated VMware ESX systems, providing the migrations off of the physical machines. The migrated servers would contain a variety of systems from DNS, Active Directory, QuickBooks and Database systems. During my time at PC Solutions I was in charge of most customer facing high stress calls. I maintained high profile desktop support cases while helping to delegate the smaller issues to other technicians and selling upgrades of the customer’s current systems. I designed, sold and deployed updated VMware ESX systems, providing the migrations off of the physical machines. The migrated servers would contain a variety of systems from DNS, Active Directory, QuickBooks and Database systems.

Senior On-Site Technician

• 2005 - 2010

Worked on ‘in-house’ computer repairs and ‘on-site’ repairs with highly sensitive data from government servers to personal household desktops. I was exposed to a wide range of hardware producers including: IBM, HP, DELL, ASUS etc. Worked on ‘in-house’ computer repairs and ‘on-site’ repairs with highly sensitive data from government servers to personal household desktops. I was exposed to a wide range of hardware producers including: IBM, HP, DELL, ASUS etc.

Senior Systems Administrator

• 2006 - 2008

In charge all Desktop support, including maintenance of Active Directory and Exchange servers. I worked closely with the Director of IT to ensure zero downtime during migrations of Servers. During my time with InQuira it grew from a 75 employee company to a 200 employee company (later purchased by Oracle). I was in charge of backing up all intellectual and accounting property appropriately to ensure the safety of the digital property. In charge all Desktop support, including maintenance of Active Directory and Exchange servers. I worked closely with the Director of IT to ensure zero downtime during migrations of Servers. During my time with InQuira it grew from a 75 employee company to a 200 employee company (later purchased by Oracle). I was in charge of backing up all intellectual and accounting property appropriately to ensure the safety of the digital property.