Experience

Gettier Commercial, Inc.

• United States
• Construction
• 1 - 100 Employee

• Account Manager

  • Jun 2021 - Present

  Manage relationship between existing accounts. Develop relationships of new customers and build professional association to maximize potential revenue. Establish a strategic plan for department growth, goals, and quotas. Manage and solve conflicts with clients. Provide estimates to clients to get conflicts resolved. Write and deliver proposals to clients on scope of work on how to settle conflict. Collaborate and coordinate with operations team and other staff members to ensure that the scope of work is clear and customers needs are met. Develop a cross training program - mentor and develop personnel within the department. Lead, coach, inspire, support and motivate team. Communicate with internal and external customers via phone, email, or in person with the utmost professional demeanor. Show less



Cox Communications

• United States
• Telecommunications
• 700 & Above Employee

• Solutions Specialist

  • Nov 2020 - Jun 2021

  Assist with the opening/closing of one of our store retail environments. Properly handle cash and various methods of payment. Support inventory cycle counts, restocking, training, merchandising, and special events. Support customers with product & service to meet a solutions. Track record of high individual performance with demonstrated financial results in sales and retention. Provided strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach. Demonstrate products and services to customers to meet their necessities. Show less



Intuit

• United States
• Software Development
• 700 & Above Employee

• Business Development Specialist

  • Jan 2020 - Oct 2020

  Identify new target areas and business opportunities to increase company profits and business interests. Research, coordinate, and collaborate with sales on the development of customers inquiry. Solving problems, identifying trends and assisting with current accounting solutions for business growth. Set appointments and follow up with prospects via email and telephone. Present superior professional customer service. Working with current and potential customers based on inquiries. Develop and maintain long lasting relationships with key decision-makers. Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Oct 2016 - Jan 2020

  Provide superior customer service in all customer interactions using an accountable work styles. Effectively inform and educate customers on products and services. Provide product demonstrations to illustrate to customers how products and services improve the customers' lives. Ensure the customer fully understands how to use products and services, including apps. Set high standard by meeting or exceeding sales and customer satisfaction goals. Processing of cash, credit card, ACH, and limited check payments which includes receipt with authentication of entry and verification. Support store operations by completing tasks such as inventory, transactions, and payment processing. Present production of opportunities to meet monthly goals and objectives based off customer want and needs. Show less



Frontpoint

• United States
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Sales Consultant

  • Nov 2015 - Jun 2016

  Perform full-cycle inside sales using a consultative solutions based sales approach. Qualify sales leads generated by our marketing and business development team. Educate prospects about features and benefits of FrontPoint‘s products and services. Set appointments and follow up with prospects via email and telephone. Drive production of opportunities to meet sales goals and objectives. Utilize a CRM to track daily, weekly and monthly sales activities. Promote and enhance company reputation, providing professional and solutions based assistance. Develops and maintain strong business relationships with internal business partners. Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee Program

  • May 2013 - May 2015

  Develop new business and maintain current relationships. Deliver world class customer service. Effectively communicate, influence and interact with all types of customers, vendors and co-workers. Build solid, long-lasting relationships with key business decision-makers. Proper sales techniques, problem solving and conflict management. Develop new business and maintain current relationships. Deliver world class customer service. Effectively communicate, influence and interact with all types of customers, vendors and co-workers. Build solid, long-lasting relationships with key business decision-makers. Proper sales techniques, problem solving and conflict management.