Alonso Cruz
Operations Manager at FIU Office of Collaborative Online International Learning- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Gracia K. Federici
During my time at St. Andrew Legal Clinic I was lucky enough to hire Alonso and welcome him into our team. Alonso was invaluable to the Clinic and was especially helpful with Spanish speaking clients that needed a personal touch. We were sad to Alonso go but knew that he was embarking on new journeys and growing his skill set. I would gladly work with Alonso again if given the opportunity, he was professional, astute, and gave his best at all times.
Gracia K. Federici
During my time at St. Andrew Legal Clinic I was lucky enough to hire Alonso and welcome him into our team. Alonso was invaluable to the Clinic and was especially helpful with Spanish speaking clients that needed a personal touch. We were sad to Alonso go but knew that he was embarking on new journeys and growing his skill set. I would gladly work with Alonso again if given the opportunity, he was professional, astute, and gave his best at all times.
Gracia K. Federici
During my time at St. Andrew Legal Clinic I was lucky enough to hire Alonso and welcome him into our team. Alonso was invaluable to the Clinic and was especially helpful with Spanish speaking clients that needed a personal touch. We were sad to Alonso go but knew that he was embarking on new journeys and growing his skill set. I would gladly work with Alonso again if given the opportunity, he was professional, astute, and gave his best at all times.
Gracia K. Federici
During my time at St. Andrew Legal Clinic I was lucky enough to hire Alonso and welcome him into our team. Alonso was invaluable to the Clinic and was especially helpful with Spanish speaking clients that needed a personal touch. We were sad to Alonso go but knew that he was embarking on new journeys and growing his skill set. I would gladly work with Alonso again if given the opportunity, he was professional, astute, and gave his best at all times.
Credentials
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SQL for Data Science
CourseraMay, 2020- Nov, 2024 -
Agile Meets Design Thinking
Coursera
Experience
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FIU Office of Collaborative Online International Learning
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United States
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Higher Education
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1 - 100 Employee
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Operations Manager
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Apr 2022 - Present
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FIU Office of Collaborative Online International Learning
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United States
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Higher Education
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1 - 100 Employee
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Graduate Practicum
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Aug 2021 - Dec 2021
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Toucan Education Programs
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Belize
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Higher Education
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1 - 100 Employee
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Program Design Consultant
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Feb 2021 - May 2021
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EPIK (English Program in Korea)
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Education Administration Programs
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700 & Above Employee
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English Teacher
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Mar 2018 - Feb 2020
- Collaborated with two co-teachers to create daily lesson plans for 3rd- 6th grade students at a public elementary school. - Explained concepts by simplifying them to understandable ideas and utilized multiple teaching methods to target various student’s learning styles. - Designed and implemented educational camps for 15 students in accordance to curriculum standards and within the school budget. - Independently designed engaging lessons for high school students in a career-oriented after school program by incorporating various individual and group exercises to address different skills. Show less
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St. Andrew Legal Clinic
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United States
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Legal Services
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1 - 100 Employee
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Administrative Assistant
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Mar 2017 - Feb 2018
- Scheduled and communicated appointments for the organization’s attorneys by creating and maintaining detailed documentation using Excel worksheets. - Demonstrated exceptional customer service over the phone and in person by accurately explaining our practice areas, intake process, and providing referrals to community resources in English and Spanish. - Assisted Spanish speaking clients by interpreting their needs and translating key legal terms and procedures to ensure a positive and welcoming experience. Show less
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Mercy Corps Northwest
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United States
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Non-profit Organizations
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1 - 100 Employee
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Marketing and Fundraising Intern
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Oct 2016 - Jan 2017
- Collaborated with the Development Manager to create a digital fundraising strategy to build up donor engagement prior to events primarily using Facebook Ads resulting in a 280% increase in donations since the previous year. - Analyzed key metrics to measure the impact of our social media content and implemented changes that increased overall engagement by 23.7%. -Developed and wrote two multi-part blog series to increase digital engagement from donors by interviewing donors, volunteers, and clients, and promoting the series across social media platforms. Show less
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Education
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2020 - 2021
Middlebury Institute of International Studies at Monterey
Master of Arts - MA, International Education Management -
2020 - 2020
Product School
Software Product Management Certificate -
University of Oregon
Bachelor’s Degree, Major: Spanish Literature and Culture, Minor:Media Studies -
Instituto de Lenguas Jovel
Maya Communities and Social Justice in Chiapas
Community
