Alondra Gomez
Customer Service (Bartender/Barista) at Union League Club of Chicago- Claim this Profile
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Topline Score
Bio
Credentials
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Excel Essential Training (Microsoft 365)
LinkedInSep, 2023- Nov, 2024
Experience
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Union League Club of Chicago
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Customer Service (Bartender/Barista)
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Jun 2022 - Present
-Developed strong relationships with members, coworkers, and management. -Was responsible for keeping accurate records of sales and inventory. -Was knowledgeable in using POS systems for order processing and payments as well as troubleshooting malfunctions. -Was proficient in preparing and serving cocktails and specialty drinks with a proven ability to upsell drinks and high-end liquors to members. -Developed strong relationships with members, coworkers, and management. -Was responsible for keeping accurate records of sales and inventory. -Was knowledgeable in using POS systems for order processing and payments as well as troubleshooting malfunctions. -Was proficient in preparing and serving cocktails and specialty drinks with a proven ability to upsell drinks and high-end liquors to members.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Jun 2021 - Aug 2022
-Demonstrated exceptional customer service skills while managing a high volume of orders and customers -Collaborated with other team members to ensure smooth operations and optimal customer experience -Gained extensive knowledge of coffee drinks and preparation techniques as a Barista at Starbucks in order to upsell and give proper knowledge to customers -Demonstrated exceptional customer service skills while managing a high volume of orders and customers -Collaborated with other team members to ensure smooth operations and optimal customer experience -Gained extensive knowledge of coffee drinks and preparation techniques as a Barista at Starbucks in order to upsell and give proper knowledge to customers
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sweetgreen
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United States
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Food and Beverage Services
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700 & Above Employee
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Server
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Jan 2021 - Aug 2021
-Trained new team members in customer service, restaurant protocol, and required skills. -Demonstrated a proven ability to multitask and prioritize tasks efficiently. -Possessed knowledge in upselling and promoting the restaurant's signature dishes while also being proficient in taking orders accurately and efficiently. -Trained new team members in customer service, restaurant protocol, and required skills. -Demonstrated a proven ability to multitask and prioritize tasks efficiently. -Possessed knowledge in upselling and promoting the restaurant's signature dishes while also being proficient in taking orders accurately and efficiently.
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Jets Pizza
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United States
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Food and Beverage Services
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700 & Above Employee
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Training Store Manager
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Jun 2020 - Jan 2021
-Performed sales transactions, data entry, and store maintenance tasks -Trained employees to ensure customer satisfaction and adherence to company/store policies and procedures -Developed a comprehensive understanding of daytoday store operations and management strategies -Evaluated store performance and identified areas for improvement -Managed inventory and customer service issues promptly and effectively -Performed sales transactions, data entry, and store maintenance tasks -Trained employees to ensure customer satisfaction and adherence to company/store policies and procedures -Developed a comprehensive understanding of daytoday store operations and management strategies -Evaluated store performance and identified areas for improvement -Managed inventory and customer service issues promptly and effectively
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Education
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2020 - 2025
DePaul University
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