Experience

LEMAN ACADEMY OF EXCELLENCE INC
• United States
• Education Administration Programs
• 1 - 100 Employee
• Afterbell Staff

  • Sep 2019 - Present


Congressman Raul M Grijalva

• United States
• Political Organizations
• 1 - 100 Employee

• Community Outreach Intern

  • Aug 2019 - Dec 2019

  In the Community Outreach role, I helped in assisting with constituency outreach projects, planning community engagement events, attended events in representation of the congressional office, assisted with communications projects and maintained an updated database system along with other administrative responsibilities as assigned. In the Community Outreach role, I helped in assisting with constituency outreach projects, planning community engagement events, attended events in representation of the congressional office, assisted with communications projects and maintained an updated database system along with other administrative responsibilities as assigned.



Colibrí Center for Human Rights

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Family Network Intern

  • Feb 2019 - Aug 2019

  Responsibilities included creating and publishing a bi-monthly newsletter for families of missing migrants, finding grants for a non-profit 501(c)(3) organization, communicating with families of missing migrants (Spanish and English speakers), working with the team at the Pima County Medical Examiner’s Office, working with a psychologist who specializes in the mental health and wellbeing of immigrants in the U.S., constructing a consolidated donor list, and organizing fundraising and donor/pledge drive campaigns. Included translating documents, personal testimonies, and mental health information and resources from Spanish to English, and English to Spanish. Included working with and being proficient in Microsoft Office programs. Show less



University of Arizona

• United States
• Nanotechnology Research
• 1 - 100 Employee

• Customer Service Representative, Information Desk

  • Nov 2017 - May 2019

  Responsibilities included providing information to customers, students, faculty, and staff pertaining to Arizona Student Unions and the University of Arizona. Provided quality customer service to all patrons, while operating in a helpful and professional manner. Functioned as a liaison between patrons of the Student Union, Administration and the Operations Manager on duty and assisted the Operations Managers when unforeseen events occur during the Unions evening and weekend hours. Responsibilities included providing information to customers, students, faculty, and staff pertaining to Arizona Student Unions and the University of Arizona. Provided quality customer service to all patrons, while operating in a helpful and professional manner. Functioned as a liaison between patrons of the Student Union, Administration and the Operations Manager on duty and assisted the Operations Managers when unforeseen events occur during the Unions evening and weekend hours.



CaptionCall

• United States
• Telecommunications
• 300 - 400 Employee

• Communications Assistant

  • Jan 2017 - Sep 2017

  Responsibilities included transcribing telephone calls for people who are hard of hearing. Worked on a desktop computer and used specialized computer programs including those used for transcribing. Provided excellent customer service so those using our services never went without information on their important telephone calls. Required fast and precise typing skills, clear communication and annunciation. Responsibilities included transcribing telephone calls for people who are hard of hearing. Worked on a desktop computer and used specialized computer programs including those used for transcribing. Provided excellent customer service so those using our services never went without information on their important telephone calls. Required fast and precise typing skills, clear communication and annunciation.



Banner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Experience Intern

  • Jan 2017 - May 2017

  Responsibilities included speaking with patients and their visitors about their experience at the hospital, ensuring that they have the information they need before being discharged, and providing general emotional support by offering resources to reach out to and being someone they could talk to. Had consistent communication with doctors, nurses, other medical staff and other administrative employees about patient and visitor comments and/or concerns. Responsibilities included speaking with patients and their visitors about their experience at the hospital, ensuring that they have the information they need before being discharged, and providing general emotional support by offering resources to reach out to and being someone they could talk to. Had consistent communication with doctors, nurses, other medical staff and other administrative employees about patient and visitor comments and/or concerns.