Experience

Carrectly

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Communications Specialist

  • Jul 2022 - Present

  Serving as the first point of contact for customers seeking car services. Providing assistance with bookings. Analyzing data for daily reports. Working with Zoho and the ticketing system. Preparing schedules for different departments. Creating content for social media. Serving as the first point of contact for customers seeking car services. Providing assistance with bookings. Analyzing data for daily reports. Working with Zoho and the ticketing system. Preparing schedules for different departments. Creating content for social media.



Freelance

• Chicago, Illinois, United States

• Sports Photographer

  • Nov 2010 - Present

  Taking photos for different basketball teams and websites in Ukraine and in China (Superleague, Second division league, Basketball 3x3 FIBA tournament in China) Taking photos for different basketball teams and websites in Ukraine and in China (Superleague, Second division league, Basketball 3x3 FIBA tournament in China)



Basketball club Ternopil

• Ternopil, Ukraine

• Head of Press

  • Jan 2021 - Feb 2022

  Running social media for the club (Facebook, Instagram, TikTok, website). Creating content: interviews, making videos, taking photos. Organizing photoshoots and media events for the club. Establishing communication between local media and the club. Creating a marketing strategy for a season. Developing connection and trust between fans and the club using different tools. Managing foreign players. Running social media for the club (Facebook, Instagram, TikTok, website). Creating content: interviews, making videos, taking photos. Organizing photoshoots and media events for the club. Establishing communication between local media and the club. Creating a marketing strategy for a season. Developing connection and trust between fans and the club using different tools. Managing foreign players.



GeeksForLess Inc.

• Canada
• Information Technology & Services
• 300 - 400 Employee

• Customer service representative (IT Helpdesk)

  • Feb 2018 - Oct 2020

  Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting of mobile devices, computer hardware, and software and solving technical issues in the shortest terms through diagnostic techniques. Analyzing data for daily reports. Working with Jira and the ticketing system. Assisting new hires with the work process and technical issues. Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting of mobile devices, computer hardware, and software and solving technical issues in the shortest terms through diagnostic techniques. Analyzing data for daily reports. Working with Jira and the ticketing system. Assisting new hires with the work process and technical issues.



basket.com.ua

• Kyiv, Ukraine

• Sports Photographer

  • Jun 2016 - Jun 2018

  Taking basketball photos in Ukraine and in China (Superleague, Second division league, Basketball 3x3 FIBA tournament in China) Taking basketball photos in Ukraine and in China (Superleague, Second division league, Basketball 3x3 FIBA tournament in China)



Romp n' Roll Franchise Development

• United States
• Consumer Services
• 1 - 100 Employee

• English Second Language Instructor

  • Sep 2016 - Nov 2017

  Took two-week courses and successfully passed exams for leading Art, Gym, and Music classes for kids from 4 months to 5 years old as an English-speaking instructor. Developing trusted relationships with parents and kids during and after classes. Creating new activities for kids not included in a teaching plan, improving and adapting learning programs for children. Took two-week courses and successfully passed exams for leading Art, Gym, and Music classes for kids from 4 months to 5 years old as an English-speaking instructor. Developing trusted relationships with parents and kids during and after classes. Creating new activities for kids not included in a teaching plan, improving and adapting learning programs for children.



TV Channel 112 Ukraine

• Kyiv, Kyiv City, Ukraine

• Editor

  • Aug 2013 - Jun 2015

  Conducting interviews with public figures (sportsmen, politicians, scientists, singers). Implementing a special social platform SayTV (like Skype on air connected to the website). Creating and providing support of TV channel’s social media accounts (Facebook, Youtube, VK, Instagram, Twitter). Announcing on-air the results of the TV channel website voting. Conducting interviews with public figures (sportsmen, politicians, scientists, singers). Implementing a special social platform SayTV (like Skype on air connected to the website). Creating and providing support of TV channel’s social media accounts (Facebook, Youtube, VK, Instagram, Twitter). Announcing on-air the results of the TV channel website voting.