Experience

Makoons Play School

• India
• Primary and Secondary Education
• 1 - 100 Employee

• Franchise Manager

  • Aug 2023 - Present



upGrad

• India
• E-Learning Providers
• 700 & Above Employee

• Business Development Manager

  • Oct 2021 - Aug 2023

  Significant Achievements  Sold topline education products in the within the span of 2 months of joining.  upGrad Jeet (50 units) and Knowledgehut (Full stack dev & AWS developer associate training)  Extra mile – Helping and motivating the Channel Partners/ Franchise to convert the potential leads. Roles and Responsibilities: The key deliverables include: • Maintaining relationships with existing channel partners/ franchise and engaging with them to evolve business models • Revenue generation of the CP’s & Franchises and meeting their revenue targets will be a major responsibility • Implement brand awareness building programs and new product communication programs for all franchisees • Handling the BTL - branding & marketing campaigns to thrive the sales of the CP’s/ franchise • Coming up with new marketing strategies & out of the box marketing ideas and ensure with their implementation • Keep the CP’s/ franchisees motivated and assist them with all the contingencies • Liaise with the Marketing and Business Support team on the planning of setting up the Franchisee operations • Co-ordinate, setup and manage new outlets opening from ground zero to smooth opening Show less



TABLT Pharmacy

• India
• Health, Wellness & Fitness
• 100 - 200 Employee

• Key Account Manager

  • Jan 2021 - Oct 2021

  • Maintaining relationships with existing franchisees and engaging with them to evolve business models • Revenue generation of the various TABLT pharmacy franchisees and meeting their revenue targets will be a major responsibility • Implement brand awareness building programs and new product communication programs for all franchisees • Handling the branding & marketing campaigns to thrive the sales of the franchise • Coming up with new marketing strategies & out of the box marketing ideas and ensure with their implementation • Keep the franchisees motivated and assist them with all the contingencies • Liaise with the Marketing and Business Support team on the planning of setting up the Franchisee operations • Co-ordinate, setup and manage new outlets opening from ground zero to smooth opening • Launching and setting up Pre-opening Franchisee into Opening • Training to new onboarded internal and external clients on the CRM and work culture • Managing the smooth workflow within team members and encouraging a high productive team • Closely monitor the money leakage (Dead loss and delay in the collection) of the company by maintaining the AR sheet • Responsible for the regular payment collection from the franchise by maintaining a healthy relationship • Accountable to company’s capital involved with franchise in the term of Sales (COD), Sales returns, dispute and others • Building metrics and reports like demand-supply metrics. Cash collections status report and customer data reporting etc. • Preparing monthly business review pack for management to understand the monthly sales Show less



Franchise India Brands Limited

• India
• Business Consulting and Services
• 200 - 300 Employee

• Branch Head

  • Feb 2018 - Apr 2020

  Roles and Responsibilities: The key deliverable include: • Selling Franchisee and exploring new markets across India. • Explaining the FRANCHISE MODEL (Investment, Fixed Expenses, Variable Expenses, R.O.I, Profit Share etc) to the prospective franchise partner • Frequent participation in Exhibitions, Trade Shows etc PAN India. • Networking with small business people and investor in order to establish potential business ventures. • Attending Networking events, trade shows, chamber meetings as well as any other assigned or recommended events. • Responding to and handles unfamiliar situations with limited or no supervisory guidance. • Protecting organizations value by keeping information confidential. • Making recommendations or decisions as required. • Identifying the potential Investors through various sources. • Locating or propose potential business deals by contacting potential partners: discovering and exploring opportunities. • Investigating business activity and industry trends and competition • Screening potential business deals by analyzing market strategies, deal requirements, potential, and financial; evaluating options: resolving internal priorities. • Developing negotiating strategies and position by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners needs and goals. • Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Show less



Eduloka Software Private Limited

• Education Administration Programs
• 1 - 100 Employee

• Business Development Lead

  • Jun 2015 - Feb 2018

  Roles and Responsibilities: The key deliverables include:  Business Development Lead o Handling end to end sales & BD activities. o Developing proposal documents and other important documents required for business partnership. o Generating leads and increasing sales of ERP software solutions in various sectors like education, retail, hospitality etc. o Responsible for promoting company developed ERP & software Products smart-e-school, and web site solutions. o Cross selling for other hardware products and enterprise solutions. o Responsible for coordinating with the clients for fulfilling complete sales life cycle. Show less



Century Plyboards (I) Limited

• India
• Wholesale Building Materials
• 700 & Above Employee

• Sales Manager

  • Apr 2014 - Apr 2015

  • Business Development & Marketing • Channel Management • Responsible for meeting sales target through institutions, Architects, Govt. projects etc. • Responsible for brand awareness through Architect's meet, Carpenter’s meet etc. • Relationship Management • Analysis of Market • Coordination with other departments in order to ensure timely processing of Policy and Customer satisfaction • Business Development & Marketing • Channel Management • Responsible for meeting sales target through institutions, Architects, Govt. projects etc. • Responsible for brand awareness through Architect's meet, Carpenter’s meet etc. • Relationship Management • Analysis of Market • Coordination with other departments in order to ensure timely processing of Policy and Customer satisfaction



I-Cube Systems

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Lead

  • Mar 2011 - Mar 2014

  Roles and Responsibilities: The key deliverables include: • Client Relationship Management o Manage client from end to end; includes regular interaction with the client to strengthen the relationship and be on top of identifying opportunities to act as a solutions provider o Identify opportunities to cross-sell and provide value-adds to the clients o Proposals development and conduct scoping and effort estimation for projects in the pipeline to provide prior visibility to the client o Continuous coordination on behalf of the client to keep track of all the projects within the organization and assess any support requirements o Building reports on New Market opportunities, Competition, Segment-wise Growth, New Players Entry o Conduct training and develop training modules at an organizational level o Engage in various organizational initiatives including new product development, portal management and ideating for new concepts at organization level to develop methodologies and standardize processes o Continuous development of long and short term price and sales forecast models and market outlook report • In-house capability Development: o Managing and continuous development of In-house online market intelligence portal and databases o Conducts continuous track on forecast accuracy and model updates o Worked on marketing collaterals and white paper Significant Achievements  Successful launch of MunshiOnline.com a web based Case Management & Trademark Management product for lawyers in India.  Participated in ‘Economic Times Power of Ideas’ and got selected for ‘Elevator Pitch (3rd round)' Show less



Exl Service.Com India PrivateLimited

• India
• Consumer Services
• 200 - 300 Employee

• Subject Matter Expert

  • Jul 2008 - Mar 2011

  Individual Contributor + Team Handling Role: The key deliverables include: • Reporting daily team SLAs to client via email and phone. • Managing a team of Inside Sales (Telesales) professionals • Assisting them in making outbound calls to clients regarding Insurance Property & Causalities (database to be provided by the organization) and providing them complete information about the Insurance products. • Handling daily process updates and imparting the same to the team as knowledge transfer. • Providing work types query resolution to team. • Handling escalation calls • Training team on different work types of underwriting process. • Training team on basic and advance property & casualty insurance. • Reporting daily volume data and production data to client. • Communicating with client on proactive basis to avoid any type of communication gap. Show less