Experience

Eighty 8 InfoTech Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• • Jan 2017 - Present

  Enterprise Solutions, Healthcare Technology & Education Technology

• • Apr 2013 - Jan 2017

  - Project Planning - Business Development- Organized and Manage customer service and technical support end to end.- Monitoring and reporting of quality and productivity standards.- Operations (Projects)



Eighty 8 Ventures Pvt Ltd

• Director

  • Jul 2020 - Present

  Focused in technology based Environment for Smart Peoples with Smart Services. Focused in technology based Environment for Smart Peoples with Smart Services.



Three A Venture

• United States

• Managing Director

  • Oct 2019 - Present

  Three a Venture is a Multi Services Provider Company. We are providing services in various Service-Related Industries. #Automobiles #Food #E-commerce #IT #HealthCare #Education Three a Venture is a Multi Services Provider Company. We are providing services in various Service-Related Industries. #Automobiles #Food #E-commerce #IT #HealthCare #Education



Tecsol Infosystems Pvt Ltd

• • Jan 2011 - Mar 2013

  - Organized and Manage customer service and technical support end to end. - Managed and supervised team of 10 Technical Support Executives and 100+ operations Executives. - Directed all aspects of client relations and technical support. - Monitoring and reporting of quality and productivity standards. - Improving efficiency and customer satisfaction levels. - Designed and implementation junior and new employee training programs. - Project costing for quoting TPA (Third Party Administrator) and SCSP (Smart Cards Services Provider) - Project Planning - Hiring vendors for different districts - Allocation of districts to vendors - Deployment of operators and technical support staff - Coordination with government officials and TPA representative - Information collection from project location and MIS generation - Data management - Payment collection Show less

• • Oct 2010 - Jan 2011



Smart Chip Limited (SYSCOM)

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Operations Project Manager

  • Oct 2004 - Sep 2010

  - Organized and Manage customer service and technical support. - Managed and supervised team of 5 Technical Support Executives. - Provided strategic direction and operations management for the TSE’s - Directed all aspects of client relations and technical support. - Performed task related to answering customer inquiries received via telephone, in person, or through application and correspondence, interfaced with customer’s provided program information, rules regulations laws and policy procedure. - Monitoring and reporting of quality and productivity standards. - Improving efficiency and customer satisfaction levels. - Designed and implementation junior and new employee training programs. Show less