Almas Rakhimov

Head of Marketing and Communications at V-Net B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • Русский Native or bilingual proficiency
  • Английский Limited working proficiency
  • Испанский Limited working proficiency
  • Казахский Native or bilingual proficiency

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Bio

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Credentials

  • Diploma of Aviation
    South Metropolitan TAFE
    Dec, 2022
    - Sep, 2024
  • Diploma of Occupational Helath and Safety
    AIWT - RTO Code 51174
    Jan, 2022
    - Sep, 2024
  • Certificate IV - Occupational Health and Safety
    AIWT - RTO Code 51174
    Jan, 2021
    - Sep, 2024
  • The art and science of Coaching - Certificate of completion
    Academy of Coaching "Step&Grow"
    Jun, 2015
    - Sep, 2024
  • Train the trainer
    -
    Jan, 2012
    - Sep, 2024

Experience

  • V-Net B.V.
    • Netherlands
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Head of Marketing and Communications
      • Sep 2020 - Present
  • Air Astana
    • Kazakhstan
    • Airlines and Aviation
    • 700 & Above Employee
    • Quliaty and Standards - Safety
      • Dec 2019 - Aug 2022

      Lead all aspects of safety standards management to support everyday cabin crew operations according to legislative and regulatory requirements. In close coordination and cooperation with other divisions, develop, implement and publish safety procedures, updates and notices for cabin crew. Managing revisions and publication of operational safety manual for cabin crew written to meet all recommendations and requirements as per documents of EASA, ICAO and CASR. Lead all aspects of safety standards management to support everyday cabin crew operations according to legislative and regulatory requirements. In close coordination and cooperation with other divisions, develop, implement and publish safety procedures, updates and notices for cabin crew. Managing revisions and publication of operational safety manual for cabin crew written to meet all recommendations and requirements as per documents of EASA, ICAO and CASR.

    • Manager Projects
      • 2018 - Aug 2019

      Led and managed projects within in-flight product division including major projects such as on-board connectivity on wide-body aircraft of Air Astana, instalation and support of moodlighting, development and control over aircraft interiors for new fleet of A321LR. Led the on-board duty free project and many other.

    • On-Board Coach
      • Jun 2013 - Aug 2019

      Managed the development of service plans, service style, and routines. In close cooperation with in-flight Product and Catering divisions, develop new ob-board products to enhance the Air Astana passenger experience. Trialling and collecting relevant passenger feedback through surveys to revise and/or update our current service routine and product to get a complete and detailed picture of service and passenger experience.Led the team to develop a comprehensive Cabin Crew Service Manual and Cabin Crew Handbook covering all possible aspects of service, distributed among cabin staff and facilitating initial service training. Also, as an On-Board Coach, my role included performance managemnt through guidance, coaching, support and giving developmental feedback to In-Flight Supervisors, Pursers and crew on their standards of performance, attitude, service style, service and safety standards and customer interaction. Show less

    • In-Flight Supervisor
      • Jan 2006 - May 2013

      Organizing work of the cabin crew in most efficient way, control of cabin crew performing all safety and service instructions. In-flight documentation. Dealing with non-typical situations during the flights. Conducting of Air Astana Performance Enhancement Program. Service delivering to the passengers of the business class. Observance of all safety procedures and work instructions on all flights.

    • Procurement Specialist
      • Feb 2009 - Jun 2009

      Organization of Company’s goods and services purchase process from request till delivery. Documenting the whole purchase process in accordance with legislation of the Republic of Kazakhstan.

Education

  • Kazahsko-Amerikanskij Universitet
    Bachelor's degree, Finance
    2003 - 2008
  • Turan University
    Master's degree, Marketing & Sales
    2009 - 2011

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