Alma Y Guerra-Martinez

Associate Human Resources Business Partner at Global Payments Integrated
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas, United States, US

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Experience

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Associate Human Resources Business Partner
      • Nov 2022 - Present

    • United States
    • Primary and Secondary Education
    • 200 - 300 Employee
    • Human Resources Specialist
      • Feb 2020 - Dec 2022

      San Antonio, Texas, United States

    • United States
    • Food and Beverage Services
    • 300 - 400 Employee
    • Human Resources Business Partner Associate
      • Sep 2019 - Mar 2020

      San Antonio, TX, United States

    • Human Resources Generalist
      • Apr 2019 - Mar 2020

    • Human Resources Benefits Coordinator
      • May 2018 - Mar 2020

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • HR Benefits Coordinator and Recruiting Assistant
      • Nov 2017 - May 2018

      - Assist with employee questions regarding the company’s compensation package. - Assist employees with the benefit enrollment process by providing one on one appointments, benefit booklets and instructions. - Assist with benefit billing reconciliations with both the HR and accounting department. - Conduct presentations regarding the benefit packages at new employee training sessions. - Conduct audits for Per Billable clinical staff to see if they qualify for the benefit… Show more - Assist with employee questions regarding the company’s compensation package. - Assist employees with the benefit enrollment process by providing one on one appointments, benefit booklets and instructions. - Assist with benefit billing reconciliations with both the HR and accounting department. - Conduct presentations regarding the benefit packages at new employee training sessions. - Conduct audits for Per Billable clinical staff to see if they qualify for the benefit package. - Create employee medical files that contain paperwork dealing with benefit enrollment, FMLA, benefit changes, etc. - Coordinated an open enrollment event for 500+ employees across 27 states. - Collect contact information to make cold calls and mailers to advertise job openings. - Keep constant communication with the recruiting department about information regarding potential candidates, new hires, compensation, etc. for clinical staff positions. - Attend conference calls dealing with recruiting needs with clinical managers of 27 states. - Coordinated on sight interviews for job openings within the Human Resources department. - Assist with on boarding new hires through the HRIS system Paycom. - Provide employees with the organizations information, new hire documents, offer letters, agreements, company email access, business cards, badges, etc. - Create employee files that contain new hire paperwork, personal information, evaluations, continued education units, information on raises, etc. - Conduct background checks to make sure potential candidates have clean records. - Conduct e-verify checks by using the I-9 form and acceptable identification forms. - Assisted with the renewal of the APA professional liability insurance for all employees. - Add new employees and facilities to the APA professional liability insurance. - Keep constant contact with the HR manager and the HR director for updates regarding policies, laws, rules and regulations. Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Library Aide, Circulation Attendent, and Librarian Assistant- San Antonio Public Library
      • Mar 2008 - May 2018

      San Antonio, Texas Area Librarian Assistant: (Feburary 2017-May 2018) - Search bibliographic databases such as OCLC and library databases for accurate bibliographic records. - Assist the public in the use of the catalog system and by answering routine reference questions at the library's information desk. - Provide answers to ready reference questions and refer complex reference questions to the appropriate specialized librarian - Prepare and present routine group service programs for children, young… Show more Librarian Assistant: (Feburary 2017-May 2018) - Search bibliographic databases such as OCLC and library databases for accurate bibliographic records. - Assist the public in the use of the catalog system and by answering routine reference questions at the library's information desk. - Provide answers to ready reference questions and refer complex reference questions to the appropriate specialized librarian - Prepare and present routine group service programs for children, young adults, or adults. - Perform related duties and fulfill responsibilities as required. - Supervise employees and facility when needed. - Actively updating the community job board for patrons that need employment. Circulation Attendant: (April 2012-Feburary 2017) - Provide excellent customer service for patrons with questions about library accounts. - Assist patrons in obtaining library cards by making accounts for them and explaining library terms and conditions for the San Antonio Public Library. - Attend circulation needs of library patrons, including checking in and out materials. - Resolve patron complaints regarding overdue items, fines and circulation matters. - Collect library fines and fees. - Provide vital records to the public following HIPPA rules and regulations. Library Aide: (March 2008-April 2012) - Provide excellent customer service to patrons with questions about the library materials. - Perform general clerical duties - Search, sort and shelve library materials. Show less

    • Human Resources Intern
      • Jun 2017 - Aug 2017

      San Antonio, Texas Area - Assisted with HR policies and procedures dealing with NH paperwork and filing, keeping updated information in files, and maintain complete organization. - Knowledge of maintaining successful employee relations in order to resolve issues in a timely manner. - Assisted with payroll by using the HRIS Paycom system and creating biweekly audit reports. - Assisted with interviewing potential candidates and selection process. - Assisted with on boarding new employees and going over… Show more - Assisted with HR policies and procedures dealing with NH paperwork and filing, keeping updated information in files, and maintain complete organization. - Knowledge of maintaining successful employee relations in order to resolve issues in a timely manner. - Assisted with payroll by using the HRIS Paycom system and creating biweekly audit reports. - Assisted with interviewing potential candidates and selection process. - Assisted with on boarding new employees and going over new hire paperwork. BG check, I-9, acknowledgement forms, etc. - Assisted with new employee orientation by creating presentations that deal with the introduction of the organization, information regarding benefits, contact information, etc. - Assisted with employee trainings and development by creating classes that certify employees which helped with the improvement of their job performance. - Knowledge of FISH philosophy to promote staff appreciation and recognition. Show less

Education

  • Texas A&M University-San Antonio
    Bachelor of Business Administration - BBA, Business Administration with concentration in HR
    2015 - 2017
  • Palo Alto College
    Associate of Arts - AA, Business Administration and Management, General
    2013 - 2015
  • Palo Alto College
    Associate of Arts and Sciences - AAS, Pre-Nursing Studies
    2008 - 2012

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